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Are you looking for a Contact Representative? We suggest you consider a direct vacancy at Military Treatment Facilities under DHA in Camp Pendleton. The page displays the terms, salary level, and employer contacts Military Treatment Facilities under DHA person

Job opening: Contact Representative

Salary: $55 836 - 72 588 per year
Published at: Jan 17 2024
Employment Type: Full-time
About the Position: This position is located with Defense Health Agency, Naval Hospital Camp Pendleton, Oceanside, CA

Duties

Serve as point of contact providing technical expertise to the command and outlying branch medical clinics for active-duty health care claims under the supplemental Health Care and Non-Naval Health Care Programs. Generate reports, identifies errors, implements corrections, and produces graphs identifying health care services with associated costs on a quarterly basis. Educate the provider staff and support personnel regarding the health care programs. . Assist in resolution of collection issues for active-duty members as a result of inappropriate billing of services.

Requirements

  • Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
  • This position has a mandatory seasonal influenza vaccination requirement and is subject to annual vaccination.
  • This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security clearance or access for the duration of employment. A background investigation and credit check are required.
  • Appointment to this position is subject to a one-year probationary period unless the appointee has previously met the requirements as described in 5 CFR Part 315. While probationary the incumbent can be terminated with limited appeal rights.
  • Employees assigned to a medical treatment facility are required to be screened for applicable immunizations or pre-existing immunity based on occupational risk, regardless of job series.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. Current Civilian Employees of the Defense Health Agency (DHA)Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel WorkforceInteragency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference EligibleVeterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience and/or education requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes experience serving as a point of contact related to benefits program matters, resolving problems for beneficiaries, and educating beneficiaries on care benefits. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-06). Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. You will be evaluated on the basis of your level of competency in the following areas: Customer ServiceEducation and TrainingInformation Management Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-06).

Contacts

  • Address JT-DHA-DD83DV DHA SAN DIEGO MKT-CAMP PENDLETON DO NOT USE Camp Pendleton, CA 92055 US
  • Name: Army Applicant Help Desk

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