Our Mission: "To care for him who shall have borne the battle and for his widow, and his orphan" - by serving and honoring the men and women who are America's veterans. As a Program Specialist in the Office of Administration, Alternative Dispute Resolution is responsible for providing ethical, confidential conflict resolution processes for VA employees to assist in resolving EEO matters.

Duties

Dispute resolution practitioner to provide confidential and impartial assistance to facilitate achieving sustainable resolution early, efficiently and effectively. Conducts assessments and utilizes assessments to assist in creating and conducting training for VA employees at all levels. Analyzes conflict situations, describes conflict resolution options, consults with all parties, and utilizes the technique that the parties choose to assist them in resolving their dispute. Serves as a trainer for a variety of courses offered by the ADR program throughout the agency. Mentor collateral duty conflict resolution practitioners. Focuses on ensuring the employees in conflict understand available options and the processes involved to seek resolution.

Requirements

• You must be a U.S. citizen to apply for this job
• Selectees are subject to a background/suitability investigation
• Selective Service registration is required for males born after 12/31/1959
• A probationary period may be required for employees

Qualifications

Specialized Experience: To qualify for this position, applicants must meet all requirements by the closing date of this announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Office of Personnel Management's group coverage qualification standards, associated individual occupational requirements (IOR), and individual qualification standards covering white collar occupations in the Federal competitive service can be found here. To qualify, applicants must have one year of specialized experience equivalent to at least the next lower grade (GS-11) in the normal line of progression for the occupation in the organization. Specialized experience is defined as work that involves: (1) Knowledge of pertinent alternative dispute resolution and employment laws, regulations, policies, collective bargaining agreements and precedents that affect the use of ADR and related support resources. (2) Research, drafting and writing skills required to develop and administer ADR of workplace conflicts supported by Department-level regulation, policy directives, standard operating procedures, and associated guidelines, with a focus on fact-finding, mediation, consensus building and other conflict resolution techniques appropriate to the situation and work setting. (3) Responsible for providing information as it relates to cases and ensuring proper options are giving to those who are in conflict. (4) Consulting and evaluating best practices as it relates to collective bargaining principles and processes.

Education

There is no educational substitution for the GS-12 level.

Contacts

• Address DAS Human Resources Management 810 Vermont Ave Washington, DC 20420 US
• Name: Erik Hubbard
• Phone: (313) 596-7200
• Email: [email protected]