Defense Finance and Accounting Services (DFAS) mission is to lead the DoD in finance and accounting by ensuring the delivery of efficient, exceptional quality pay and financial information. Position is being fill at the entry grade of GS-05, Full Performance Level GS-07. DUTY LOCATION IS INDIANAPOLIS, IN.

Duties

Duties as described below reflect the Full Performance Level of the position. Duties assigned to the entry grade of GS-05 will be developmental in nature. Counsels employees, supervisors, retirees, family members, and personal representatives on matters pertaining to the Federal retirement systems (e.g. Civil Service Retirement System (CSRS) and Federal Employees Retirement System (FERS). Determines eligibility for retirement and computes estimates. Counsels and assists employees regarding deposit for military service or deposit/re-deposit for previous CSRS and applicable FERS service. Responds to inquiries from customers regarding eligibility to participate or make changes to various benefits programs (retirement, health and life insurance, Thrift Savings Program) and provides guidance on processes for new or changing elections. Works within Human Resources, with representatives from Civilian Pay office, the Office of Personnel Management and benefit program vendors to resolve issues regarding benefits entitlements, premiums, or payroll deductions. Reviews personnel records and documentation to identify, research and resolve erroneous or conflicting information; researches program regulations and processes, and responds to written and verbal inquiries regarding benefits programs.

Requirements

• Must be a U.S Citizen or National
• Registered for Selective Service (males born after 12-31-1959)
• Suitable for federal employment
• This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination

Qualifications

One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade (GS-04) within the federal service, which demonstrates the ability to perform the duties of the position, is required. Specialized experience is defined as performing administrative support functions in the area of Human Resources (HR). Examples of specialized experience include: inputting and/or extracting data into an automated Human Resources (HR) or compensation system, verifying and updating training, benefits or personnel and position data and records, processing a variety of personnel actions related to employment, providing basic HR information to customers. Paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social) is qualifying. Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience.

Education

GS-05 Substitution: Four years of successfully completed education above the high school level in any field for which high school graduation, or the equivalent, is a prerequisite may be substituted to meet the specialized experience requirement.

Equivalent combinations of education and experience may be used to substitute for the specialized experience requirement.

If you are using education to substitute for the specialized experience, you must submit transcripts at the time you apply. To be creditable, education must have been obtained in an accredited college or university. You must report only attendance and/or degrees from schools accredited by accrediting institutions that are recognized by the U.S. Department of Education (http://www2.ed.gov/admins/finaid/accred/index.html). If you claim qualifications based on education, and do not submit a transcript, your education will not be used in making a qualification determination and you may be found "not qualified".

Education completed in foreign colleges or universities may be used to meet the education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to provide such evidence at the time of application. Late submissions of proof of accreditation will not be accepted. Click on the link for a list of accredited organizations recognized as specializing in interpretation of foreign education credentials.

Contacts

• Address DFAS - HUMAN RESOURCES 8899 E. 56th Street Indianapolis, IN 46249 US
• Name: HR Customer Care Center
• Phone: (317) 212-0454
• Email: [email protected]