This Program Specialist position is located in the Veterans Health Administration (VHA), within the Contracts Management and Performance (CMP) Directorate of Integrated External Networks (IEN). The incumbent performs as a personal and confidential program specialist to the Oversight Supervisory Program Manager and the Director and manages oversight monitoring, planning, coordinating, and strategic execution processes involving all aspects of the CMP oversight and quality program.

Duties

Duties include, but not be limited to: Identifies potential improvement opportunities and advises management of these opportunities through thoughtful mitigation planning, purposed interventions and both long-term and short-term project planning at the Directorate level to support any internal CMP improvement efforts, as well as any contractual Quality Assurance and Surveillance Plan(QASP) improvements. Updates management and organizational leadership of any employee performance issues based on quality reviews via written reports to the employee's supervisor. Communicates with internal CMP staff, field facilities, VISN offices, contractors, and others within the Department of Veterans Affairs to define and analyze trends, monitor community care processes, and define the requirements for various initiatives such as, but not limited to, improving the contract management employee-based processes, and then determining the effectiveness and efficiencies of those initiatives. Develops thoughtful and impactful oversight monitoring and improvement plans based on both qualitative and quantitative evidence on programs, solutions, methods, and multimedia materials to provide education and training related to the Quality and Oversight Program, associated metrics. Conducts system wide analysis/review on program and employee contractor performance, compiles data into narrative and graphical reports for CMP leadership to leverage for strategic decision making and collaborates with CMP leadership on the outputs of the analysis/ review and makes edits to existing Standard Operating Procedures (SOPs). Work Schedule: Monday-Friday, 8:00am - 4:30pm Compressed/Flexible Schedule: Flexible Position Description Title/PD#: Program Specialist/PD051500 Relocation/Recruitment Incentives: Not authorized ???????Permanent Change of Station (PCS): Not authorized

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 01/15/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume. Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standards. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements/Working Conditions: The work is mostly sedentary. There is moving or lifting of lifting of light objects such as books, files, and papers. No other special physical demands.

Education

There is no educational substitution at this grade level.

Contacts

• Address Workforce Management - Community Care 120 SE 6th Street Suite 102 Topeka, KS 66603 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]