Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is to serve as a Computer Assistant/Telecommunications Equipment/Computer Operator to operate the Telecommunication Center's (TCC) and the Computer Operation Center's data processing computers/equipment by providing communications message/data information using knowledge of computer operations and message processing procedures.

Duties

Operates and performs user maintenance on all communications equipment, i.e., magnetic tape unit, line printers, modems, crypto, patch panels, etc. in the Telecommunications Center (TCC). Operates a large-scale multiprocessing and/or multiprogramming computer having many peripheral devices and processing teleprocessing application programs, on-line, off-line, real time, and batch applications. Operates a Patch and Test Facility in support of the Telecommunications Center and Computer Operations. Analyzes and determines cause of malfunctions related to hardware, software, or environment and initiates corrective action. Performs periodic or scheduled preventive maintenance for a variety of complex systems. Performs administrative functions. Provides state-of-the-art, on-the-job technical training, guidance, and direction to lower-level operators.

Requirements

• U.S. Citizenship Required.
• Males must be registered for Selective Service, see www.sss.gov.
• PCS expense will not be paid.
• This position is subject to provisions of the DoD Priority Placement Program.
• Disclosure of Political Appointments.
• The employee is required to work on rotating shifts and other than normal duty hours, that may include evenings, weekends, and/or holidays. On occasion, may be required to work overtime.
• Must be able to meet all requirements for a security clearance at the SECRET level and be eligible for and accept Formal Cryptographic Access (FCA).
• Information Assurance Certification is a condition of employment. This position includes information assurance (IA) work as a paramount duty requirement. Failure to receive the proper IA certification may result in removal from this position.
• Per DoD 8570.01-M Information Assurance Workforce Improvement Program or its replacement based on DoDD 8140.01, Cyberspace Workforce Management, incumbent must achieve the appropriate IA certification within 6 months of assignment of these duties.
• A waiver of this six month requirement may be granted per DoD 8570.01-M, C3.2.4.2 or C3.2.4.3. Failure to receive the proper IA certification may result in removal from this position.
• This position requires a pre-employment physical examination.

Qualifications

This is a target position with known promotion potential to the full performance grade of GS-09. Selection can be made at any grade for which determined qualified. May be non-competitively promoted to the interim or target grade, subject to meeting eligibility/qualification requirements, at management's discretion. In order to qualify, you must meet the experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Clerical and Administrative Support Positions for the GS-0335, Computer Clerk and Assistant Series. GS-07 SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-06 (or equivalent in other pay systems) which includes experience with applying basic principles, concepts, and practices used in the Computer Operations field to perform assignments; gathering and analyzing basic facts and drawing conclusions; and the operation of automated data systems. FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-06 level is required to meet the time-in-grade requirements for the GS-07 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements. GS-07 KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: Knowledge of basic principles, concepts, and practices of computer operations and problem solving rules, procedures, techniques, and methods. Skill in applying basic principles, concepts, and practices of the occupation sufficient to perform entry-level assignments in computer operations. Skill in communicating factual and procedural information clearly, orally and in writing. Ability to analyze problems to identify significant factors, to gather pertinent data, and recognize solutions. Ability to plan and organize work, and consult effectively with co-workers. GS-08 SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-07 (or equivalent in other pay systems) which includes experience with solving operating problems that do not respond to standard computer command combinations and procedures; devising a course of action from a number of alternatives and making adaptations to fit the situation; and utilizing diagnostic test programs to isolate and analyze system errors/problems. FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-07 level is required to meet the time-in-grade requirements for the GS-08 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements. GS-09 SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-08 (or equivalent in other pay systems) which includes experience with monitoring processing work flow and diagnosing and/or resolving problem conditions that involve many program interrelationships and interlocking computer systems; monitoring the flow of message traffic, identifying and correcting system problems, starting/restarting the system, and operating peripheral devices through a console; and frequently implementing decisions by changing run streams, correcting operating instructions, restructuring full or partial schedules after system failures, and other actions that involve analysis and decision making responsibilities. FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-08 level is required to meet the time-in-grade requirements for the GS-09 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements. GS-08/09 KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: Knowledge of an in-depth body of telecommunications and computer operating systems and associated equipment configurations, including peripheral and teleprocessing equipment and connecting channels. Knowledge of telecommunications and computer operations problem solving rules, procedures, techniques, and methods. Knowledge of system control language and terms for console commands. Knowledge of communication and security regulations, guidelines, traffic flow, and procedures. Knowledge of the appropriate environmental standards necessary for continuous telecommunications and computer operations. Ability to operate a computer having many peripheral devices. Ability to isolate and resolve telecommunications and computer processing problems; Ability to communicate effectively, both orally and in writing. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This job does not have an education qualification requirement.

Contacts

• Address United States Space Force Forces 1670 Space Force Pentagon Washington, DC 20330 US
• Name: Total Force Service Center
• Phone: 1-800-525-0102
• Email: [email protected]