The Facility Service Assistant will serve in Facility Management Service located at the VA Medical Center Fayetteville, Mid-Atlantic Healthcare Network (VISN 6), Veterans Administration, Department of Veterans Affairs, Fayetteville, NC. The Facility Service Assistant provides administrative support in all areas of the Maintenance and Operations Section and backup support for all areas of Engineering Service.

Duties

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Work Order Coordinating: Serves as primary contact for emergency and routine repair calls for Engineering across the entire Fayetteville Enterprise including the Medical Center, two Health Care Centers (HCC), 6 CBOCs and 2 Vet Centers. (Assignments involve all areas of Engineering including plant maintenance, preventive maintenance, projects, safety, equipment repair, utilities, and biomedical equipment.) Manages work order system in the VISTA computer system, maintains a log of all calls received, which includes but is not limited to inputting information on all work orders, entering work orders and printing out work orders, monthly preventive maintenance reports and beyond economical repair (BER) surveys, and provide monthly reports for emergency calls broken down by engineering disciple. Produces monthly reports to document utility system failures, utility system user errors, equipment failures, equipment user errors, life safety work orders initiated, and life safety work orders completed. Codes all new equipment to be included in the PM program. Produces annual reports and graphs using Excel and Microsoft Word to document performance of each shop based on work orders, PMs, and emergency calls. Contracting Officer representative (COR) Duties: Ensures that the government receives all that it has bargained for. Reviews mandatory reporting requirements, conducts Fiscal audits, review potential adjustments and funding justifications. Provides relevant contract information to station leadership in all phases of the acquisition process, from planning to administration to close out. Record Keeping: Maintains contract administration files in accordance with VA policies and procedures including but not limited to: VHA SOP 160-10-01, Procurement Process, Security Handbook 6500.6, VA Directive 1663. Invoice Certification: Validates invoices within five (5) days of receipt against the terms of the contract and performance monitors. Notifies the Contracting Officer within three (3) days of receipt if the invoice is not valid. Ensures compliance with invoice validation processes before invoices are certified. Training Documentation: Completes the training for FAC-COR certification, VHA supplemental training, and any additional training based on the complexity of the contracts they administer. Retains a copy of current training and FAC-COR certification must be retained in each COR contract file. Work Schedule: Monday-Friday, 8:00am - 4:30pm Recruitment & Relocation Incentives: Not authorized Financial Disclosure Report: Not Required

Requirements

Qualifications

SPECIALIZED EXPERIENCE: Requires one full year of specialized experience that equipped the applicant with the knowledge, skills, and abilities (KSA's) to perform successfully the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level in the Federal service. Specialized experience includes having a working knowledge of basic principles of construction in regards to building service systems as well as current information on basic materials to determine type of engineering disciple that is needs to evaluate the maintenance issues and to assist with preventive maintenance records; having an understanding of Engineering terminology, tools, materials, and operations to interpret manufacturing parts lists, manuals and catalogs; understanding of major issues, program goals and objectives, work processes, and administrative operations of Engineering/Maintenance; comprehension of basic procedures and processes; capable of tracking a variety of program expenses to monitor, maintains funds controls points, and prepare purchase orders for parts and supplies; ability to identify basic equipment malfunctions for work orders and usage instructions. You will be rated on the following Competencies as part of the assessment questionnaire for this position: Budget AdministrationComputer SkillsDatabase Management SystemsManages and Organizes InformationMechanicsPrinciples of FinanceTechnical Problem SolvingTechnology ApplicationWriting IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Physical Requirements: The work is primarily sedentary, although physical effort will be required. Walking, bending, stooping, and lifting to thirty (30lbs) pounds on occasion will be required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

There is no educational substitution at this grade level.

NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: Recognition of Foreign Qualifications | International Affairs Office (ed.gov).

Contacts

• Address Fayetteville NC VA Medical Center 2300 Ramsey Street Fayetteville, NC 28301 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]