Employee will serve as a Facility Services Assistant aligned under Engineering Service located at the Veterans Affairs Mid-Atlantic Healthcare System in Fayetteville, NC.

Duties

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** The primary purpose of this position is to provide administrative support for all areas of Maintenance and Operations Section and back-up support for all areas of Engineering Service, including Medical Centers, Outpatient Clinics, Vet Centers, Health Care Centers, etc. Duties will include, but may not be limited to the following: Serves as primary contact for emergency and routine repair and service calls for plant maintenance, preventive maintenance, projects, safety, equipment repair, utilities, and biomedical equipment. Manages, organizes, directs, controls, and reviews type of engineering disciple that is needed to evaluate the maintenance issues and dispatches appropriate staff and/or supervisor to address each call. Maintains the work order computer system and databases, maintains a log of all calls received, enters work order information and prints out work orders. Uses variety of computer software (Outlook, Excel, Word, etc.) to compile and analyze data and prepare reports and other documents. Issues work orders to all Engineering Service shops based on written, verbal, telephone, and electronic work order requests. Codes each work order to identify proper work action and assignment to the appropriate shop. Receives all completed work orders, reviews them for accuracy of data, and then closes work order using the Automated Engineering Management System (AEMS). Produces monthly reports to document utility system failures, utility system user errors, equipment failures, equipment user errors, life safety work orders initiated, and life safety work orders completed. Serves as purchase card holder. Monitors and advises on procurement of supplies, materials, equipment and services. Makes purchases not exceeding the micro-purchase limit. Reconciles purchase care charges and resolves discrepancies. Complies with acquisition regulations. Serves as timekeeper utilizing knowledge of pay and leave laws and regulations. Performs other duties as necessary. Work Schedule: Monday-Friday, 8:00am - 4:30pm Recruitment & Relocation Incentives: Not authorized Financial Disclosure Report: Not Required

Requirements

Qualifications

SELECTIVE PLACEMENT FACTOR (SCREEN-OUT) - A Selective Placement Factor (SPF) has been identified for this position. Selective Placement Factors (SPF) are a prerequisite to appointment and represent minimum requirements for the position. Applicants who do not meet the SPF are ineligible for further consideration.The SPF for this position is: Requires a valid/current State Driver's License? (DO NOT provide a copy of Driver's License. We may not accept nor forward pictures. This will be verified during interview.)-AND- SPECIALIZED EXPERIENCE: Requires one full year of specialized experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform successfully the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level in the Federal service. Specialized experience includes: answering emergency and routine repair/service calls for preventive maintenance, safety, equipment repair, utilities, and biomedical equipment; determining engineering disciple that is needed and issues work orders to shops based on written, verbal, telephone, and electronic work order requests; using a variety of computer software (Outlook, Word, etc.) to enter work orders, maintain call logs, and to prepare a variety of correspondence and reports; serving as purchase card holder to purchase supplies, material, and equipment. You will be rated on the following Competencies as part of the assessment questionnaire for this position: Administration and ManagementClericalComputer Skills IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Physical Requirements: The work is primarily sedentary, although physical effort will be required to include walking, bending, stooping, and lifting up to 30 pounds on occasion. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

There is no educational substitution at this grade level.

NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Fayetteville NC VA Medical Center 2300 Ramsey Street Fayetteville, NC 28301 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]