This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD Workforce to recruit and appoint qualified candidates to positions in the competitive service. About the Position: Serves as Chief of the Products, Programs, and Project Management Division (P3MD), G-6 Information Management Directorate, at Headquarters, United States Army Recruiting Command.

Duties

Assesses the impact of developments in programs and policies. Determining appropriate products or services with clients or customers to define project scope, requirements, and deliverables. Develops, modifies, or provides input to project plans. Monitors project activities and resources to mitigate risks. Prepares administrative special and recurring reports, including briefings. Formulates and issues verbal guidance or written instructions and procedures for non-routine complex assignments and/or to clarify published guidelines. Coordinates and integrates project activities. Plans work schedules and sequence of operations on a routine basis to assure an even flow and distribution of work, the expeditious handling of priority cases, and the meeting of schedules and deadlines. Develops and reports to higher levels of supervision estimates of budget requirements for projects based on past experience, anticipated work load, and the production capability of the division. Researches latest capabilities necessary for maintaining a high level of product efficiency. Promotes user group meetings to discuss items of common interest to the user community. Recruits knowledgeable volunteers from throughout the user community to serve as leaders and subject matter experts.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Must be able to obtain and maintain a Secret security clearance.
• Temporary Duty (TDY) Travel may be required up to 10% of the time.
• One year supervisory probationary period may be required.
• You will be required to provide proof of U.S. Citizenship.
• Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Basic Requirement for 2210 Series Information Technology Management Specialized Experience: one year of specialized experience which includes 1) Participating in the development of plans regarding organizational Information Technology (IT) services; 2) Oversee project plans to develop organizational policies; AND 3) Establishing metrics to measure and evaluate systems performance. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-12). The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined: (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing work independently that rarely requires editing or review by others. (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation. (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: convincingly conveying complex information to customers; presenting thoughts that are well-organized and demonstrating confidence in the facts and ideas; adjusting style when working with individuals with different levels of understanding; using various methods to explain and convey information. (4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Contacts

• Address DM-APF-W06QAA RCTG COMD HQ DO NOT MAIL Fort Knox, KY 40121 US
• Name: Army Applicant Help Desk