The Postal Regulatory Commission has an exciting employment opportunity for a highly motivated person with empirical skills and interest in analyzing and interpreting postal service performance data.

Duties

The Research Assistant (Service Performance) PRC-2 will be responsible for: Assisting in obtaining and compiling data from Postal Service and other sources. Assisting in the response to special study requests from Congress. Analyzing and interpreting postal service performance data, including metrics related to on-time delivery, service quality, and customer satisfaction. Identifying trends and patterns within postal service data over time, across regions, and among different service categories. Detecting anomalies and discrepancies in postal service data, investigating the root causes and proposing corrective actions. Examining the relationship between service performance and external factors such as weather events, natural disasters, economic conditions, and regulatory changes. Creating visually impactful graphical representations of service performance data for Commission reports. Assisting in drafting reports and briefings to effectively convey findings. Monitoring and ensuring compliance with regulations related to service performance measurement and reporting.

Requirements

• Citizenship Requirement: You must be a U.S. citizen or national to be eligible for this position.
• Fair Labor Standards Act (FLSA) Status: Exempt
• e-Verify: All new hires must complete the I-9 form, this information will be processed through e-Verify to determine employment eligibility. If a discrepancy arises, you must take affirmative steps to resolve the matter.
• Background Investigation Requirement: You must successfully pass a background investigation. Failing to pass the background check may be grounds for removal or legal action. If hired, you may be subject to additional investigations at a later time.
• Direct Deposit: You will be required to have all federal salary payments electronically deposited into a bank account with a financial institution of your choice.
• Selective Service Registration: All applicants born male, on (or after) 12/31/1959, must be registered with the Selective Service System OR have an approved exemption. Visit www.SSS.gov for more info.
• This position may require you to submit a Public Financial Disclosure Report (OGE 278) upon entry and annually thereafter.
• You will be required to serve a probationary period of 1 year.
• Relocation expenses are not authorized.

Qualifications

Successful candidates will have the following qualifications: Exceptional research, writing, and verbal communication skills Experience in data analysis Intermediate Excel skills Demonstrated organizational skills

Education

Bachelor's degree in quantitative field or bachelor's degree in social sciences with demonstrated quantitative skills.

Contacts

• Address Postal Regulatory Commission 901 New York Ave NW Washington, DC 20268 US
• Name: HR Office
• Email: [email protected]