As an Administrative Specialist with the Support Branch of the Exploration Systems Development Mission Directorate (ESDMD) Business Office, you will be responsible for Correspondence and Control activities, tracking of due dates for actions and deliverables, and administrative support activities.

Duties

Duties described below are at the highest grade advertised. Duties assigned at lower grade levels will be of more limited scope, performed with less independence and limited complexity; duties will be commensurate with the grade of selected employee. Manage and track actions received for ESDMD response and assist with development of correspondence based on information provided in various HQ forums while maintaining schedule and calendar of due dates for actions and deliverables. Establish, manage, and maintain relationships/partnerships with HQ Mission Support providers to ensure timely awareness of HQ information pertinent for ESDMD awareness. Collaborate with other members of the ESDMD Business Office to facilitate quality checks of correspondence and action responses. Assist with the development/vetting of templates used for correspondence and assist with the establishment of controls for safeguarding correspondence and the documentation of workflows for correspondence reviews and approvals. Establish, manage, and maintain contact and distribution lists for various types of correspondence. Coordinate the assignment of actions while tracking responses and assisting with related reporting. Maintain knowledge of action tracking systems and ensure new employee training as applicable. Assist with the development and implementation of processes for improved correspondence and control. Foster a culture of engagement, diversity, inclusiveness, excellence and innovation. Champion NASA's commitment to Diversity, Equity, Inclusion and Accessibility to create an environment that promotes a commitment to safety, integrity, and teamwork.

Requirements

• Current Federal employees must meet qualifications, time in grade, and 90 days after competitive appointment requirements by the closing date of the announcement.

Qualifications

Specialized experience is experience that has equipped you with the particular ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work. To qualify for GS-09 level, you must have: a) One year of directly related specialized experience equivalent to the GS-07 level Tracking actions for a team or office utilizing action tracking tools or applications; Providing customer support for a team or office; and Serving as a point of contact for internal and external customers for correspondence. OR b) Completed all requirements for a master's or equivalent graduate degree in an appropriate field OR c) Completed 2 full academic years of progressively higher-level graduate education leading to a master's degree or equivalent graduate degree in an appropriate field OR d) LL.B or J.D, if related OR e) Have an equivalent combination of experience and graduate study as discussed in a), b), c) and d) above To qualify for GS-11, you must have: a) One year of directly related specialized experience equivalent to the GS-09 level Communicating due dates of actions/deliverables using tracking tools and applications to improve process operations; Maintaining routing lists for the assignment of actions across a team or office to assist with deadlines, responses, or reports; and Coordinating and facilitating document review and approval processes in accordance with organizational or center procedures to assist with correspondence. OR b) Completed all requirements for a doctoral degree (i.e., Ph.D. or equivalent) in an appropriate field OR c) Completed 3 full academic years of progressively higher-level graduate education leading to a Ph.D. degree or equivalent doctoral degree in an appropriate field OR d) LL.M., if related OR e) Have an equivalent combination of experience and graduate study as discussed in a), b), c) and d) above Your resume must include a clear and detailed narrative description, in your own words, of how you meet the required specialized experience. Experience statements copied from a position description, vacancy announcement or other reference material constitutes plagiarism and may result in disqualification and losing consideration for the job.

Education

If you are using education completed in the United States to meet the qualification requirements, your degree must have been awarded from a colleges or university that is accredited by a recognized accrediting organization. For a list of schools that meet this criteria, go to http://ope.ed.gov/accreditation/.

If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs. These education credentials must be deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

All degrees must have been received in the year of, or any year subsequent to the original date of accreditation.

Contacts

• Address NASA Headquarters 300 E St SW Washington, DC 20546 US
• Name: NASA Shared Services Contact Center
• Phone: 1-877-677-2123
• Email: [email protected]