Administrative support employee that is capable of supporting any and all technical programs associated with air traffic.

Duties

Manages the administrative aspects of all technical support programs. (Quality Assurance, Airspace & procedures, training, etc.) Provides management with advice and counsel on the operation of technical support systems for implementation, and planning purposes. The Incumbent performs a variety of technical functions independently and ensures that all required content is reviewed and prepared in a prescribed timeframe.

Requirements

• US Citizenship is required.
• Selective Service Registration is required for males born after 12/31/1959.

Qualifications

To qualify at this level you must demonstrate that you possess at least one year of specialized experience equivalent to FV-F FG/GS-5-9. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position. Specialized experience for this position includes:Experience compiling, collecting, tracking, recording and analyzing data/information; conducting research; and identifying problems and possible solutions.Experience performing technical support duties involving the application of policies and procedures to operational matters, such as maintaining statistical or informational records; providing procedural information to others.Experience conducting studies of processes, operations, administrative and/or management services to evaluate program effectiveness and to recommend improvements to processes.Experience using eLearning management systems and software to conduct training enrollments, run reports, log completions, and conduct data integrity.Experience using various data management tools, such as Excel, and Tableau, etc., to analyze and to derive innovative findings from multiple data sources and then effectively communicate complex concepts to that foster understanding for enhanced decision-making for multiple customers and stakeholders.Experience in preparing a variety of graphic materials to be used for statistical, administrative or information purposes, as well as graphs, charts maps, diagrams, facility and equipment layouts, flow charts, floor plans, schematics, and function charts.You may also be considered for this vacancy based on eligibility under the 30% or More Disabled Veteran Program and Persons with Disabilities/Persons with Targeted Disabilities. To be considered for one of these special hiring authorities, you must identify your eligibility in your questionnaire in the Applicant-Preferred Conditions of Employment section. In addition, you must submit documentation that provides evidence of eligibility as indicated in the Required Documents section of the announcement

Education

EDUCATION SUBSTITUTION (FV-G level): Successful completion of a Ph.D. (OR) equivalent doctoral degree (OR) Three (3) full years of progressively higher level graduate education leading to such a degree (OR) LL.M., if related.

NOTE: Equivalent combinations of education and experience are qualifying for all levels for which both education and experience are acceptable.

Schools must be accredited by an accrediting institution recognized by the U.S. Department of Education. Accreditation may be verified at the following website: .www.ed.gov/admins/finaid/accred/index.html

To qualify based on education, you must upload or fax a copy of your unofficial transcripts at the time of application. If selected, official transcripts will be required prior to employment

Contacts

• Address Federal Aviation Administration ASO Regional HR Services Branch 1701 Columbia Avenue AHF-S510 College Park, GA 30337 US
• Name: Shannon A. Rogers
• Phone: 1 (404) 305-5357
• Email: [email protected]