Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications. About the Position: The Army Medical Logistics Command (AMLC), a major subordinate command of the Army Materiel Command (AMC), focuses on enabling strategic power projection readiness, total force materiel, and supply chain optimization in support of multi-domain operations.

Duties

Provide customer support for C4IM services covering a wide variety of complex Classified and Controlled Unclassified Information Information Resources Management Information Technology functions. Serve as a point of contact to the installation's Information System Security Officer in accordance with Information Assurance policies, objectives, and regulations for assigned IT technicians. Lead a team of civilian, military and contractor desktop IT technicians engaged in end-user customer support.

Requirements

• Position requires the incumbent to obtain and maintain a Secret security clearance.
• This position has a Temporary Duty (TDY) or business travel requirement of 10% of the time.
• Incumbent must acquire a CompTIA "Security+" Certification or higher IAW DoDD 8570.01, DoD 8570.01-M, and AR 25-2 within 6 months.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. Current Department of Army Civilian EmployeesDomestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel WorkforceInteragency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference EligibleVeterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: This position requires one year of specialized experience which includes: 1) Providing customer technical support, troubleshooting computer automation equipment, and satisfying customer unique requirements; 2) Delivering customer support services such as configuration, installation, upgrades, and troubleshooting hardware and software components of desktop hardware, peripherals, laptops, Commercial Off the Shelf (COTS) software; AND 3) Providing technical advice, assistance, and functional support to customers in the use of the authorized baseline software for computer systems and servers. You will be evaluated on the basis of your level of competency in the following areas: Information Technology Customer SupportLeadershipNetwork OperationOral Communication Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-11).

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone -- no substitution of education for experience is permitted.

Contacts

• Address BB-APF-W0FEAA US ARMY MEDICAL LOGISTICS COMMAND DO NOT MAIL Fort Detrick, MD 21702 US
• Name: Army Applicant Help Desk