Program Support Assistant (OA) is located in the Geriatrics and Extended Care Service within the Veterans Affairs Medical Center, Louisville, Kentucky and encompasses an interdisciplinary, multifunctional array of programs and services to meet the needs of chronically-ill patients, so they may remain in their own homes. This position will serve as a Program Support Assistant under the administrative supervision of the GEC Administrative Assistant.

Duties

This position will serve as a Program Support Assistant in the Geriatrics and Extended Care Service under the administrative supervision of the GEC Administrative Assistant.Major Duties but are not limited to: Manages database for data entry of demographic data, provider-specific clinical data, historical data, and patient-related data. Prepares, executes, and/or tracks program specific information, such as meeting minutes, average daily census reports, FOIA requests, congressional inquiries, and contract data within the service. Researches various publications to extract, summarize, and compile information required for the activities of the organization. Analyze workflow to determine potential problem areas and make recommendations to correct these areas to improve coordination between the various units, offices or departments. Uses software applications to draw information, e.g., from the Computerized Patient Record System (CPRS), Veterans Integrated Support and Information Application (Vista), Microsoft Access, Excel, and Outlook. Edit patient records or other pertinent research and quality assessment data; retrieve patient information from other clinical/management settings and other computer systems; abstract and analyze published and unpublished documents, patient records, other pertinent research and clinical databases. All other duties as assigned Work Schedule: Mon-Fri 8am-4:30pm Telework: AD-HOC VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant (OA)/PD05173A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized Financial Disclosure Report: Not required

Requirements

• You must be a U.S. citizen to apply for this job
• Subject to a background/suitability investigation
• May serve a probationary period
• Selective Service Registration is required for males born after 12/31/1959
• A complete application package; Resume, Transcripts, etc.
• Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 01/17/2024 Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-6 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Typing: Must type 40 words per minute Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Providing administrative support Collecting, compiling and tracking data and information; processing documents and reports; establishing, updating and maintaining office files and records; Performing automation duties using such software applications such as word processing, spreadsheet, electronic mail, desktop publishing, calendar, database and/or graphics; answering telephones, referring visitors, and providing information. Making sound judgments to quickly absorb new regulations and put them into effect as required Work with attention to detail, completeness and accuracy Establish priorities and deadlines Adapt to changing situations and demonstrate flexibility in changing circumstances. You will be rated on the following Competencies for this position:Attention to DetailCommunications and MediaData ManagementDecision MakingExperience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: See VA Directive and Handbook 5019. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-stand

Education

There is no educational substitution at this grade level.

Contacts

• Address Robley Rex VA Medical Center 800 Zorn Avenue Louisville, KY 40206 US
• Name: Keyona Browning
• Phone: 615-225- 6489
• Email: [email protected]