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Job opening: Program Support Assistant

Salary: $44 117 - 57 354 per year
City: Fargo
Published at: Dec 27 2023
Employment Type: Full-time
This position is aligned under and supports the Social Work Executive. The incumbent serves as the Program Support Assistant to thee Social Work Executive, and other specialty programs, including: Homeless Program Manager, Post 911 - Transition and Care Management Program, Caregiver Support Program, PACT and Minority Veterans Program.

Duties

Duties include but are not limited to the following: Serves primarily as the Program Support Assistant to the Social Work Executive and also provides administrative support in the Caregiver Support Program, Healthcare for Homeless Veterans Program (HCHV), Minority Veterans Program, Primary Care, Post 911 Transition and Care Management Programs. He/she may also offer program assistant support to other programs as directed by the Social Work Executive. The incumbent provides a complete range of program support which includes customer service coordination, data collection, analysis and scheduling for Social Work clinics. Prepares, executes and tracks program specific information, such as military treatment facility transfers, cooperative agreements, and Post 911- Transition & Care Management office requests/reports. Completes the Minority Veterans quarterly program report, month'y caregiver-support data cube. Provides coverage for the Healthcare for Homeless Program action item suspense's. The Program Support Assistant will be responsible for scheduling appointments for social work clinics. In the Caregiver Support Program, the incumbent keeps a data base of all appointments that are scheduled as well as compiles the reports generated. These reports are uploaded on the National Caregiver Support Program data base. Responsible for preparation of reports, meeting minutes, memorandums and outgoing correspondence for programs assigned to Social Work. Coordinates the calendar for the various Social Work Programs keeping track of suspenses's as well as reporting periods. Manages the Social Work on-call Program. Coordinate and screen all incoming correspondence and communications for proper distribution within the Social Work Executive office concerning all matters of Social Work and programs that fall under Social Work. Complete all mandated monthly reporting on the Social Work Emergent Fund. Maintain files, directives and policies. Maintain a working datebase of all combat veterans enrolled in the Seamless Transition program as well as a data base for all veterans enrolled in the Caregiver Support Program. Work Schedule: Monday - Friday 8:00 am to 4:30 pm. Position Description Title/PD#: Program Support Assistant/PD400610 Physical Requirements: The work is mostly sedentary, although there will be some walking and bending throughout the medical center. Riding in a vehicle may be required to go to the Community Based Outpatient Clinics and other community locations where outreach is conducted

Requirements

  • You must be a U.S. citizen to apply for this job
  • Subject to a background/suitability investigation
  • May serve a probationary period
  • Selective Service Registration is required for males born after 12/31/1959
  • A complete application package; Resume, Transcripts, etc.
  • Selected applicants will be required to complete an online onboarding process
  • Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Department of Veterans Affairs Personnel
  • Participate in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Personnel

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement. GS-06 grade level: One year of specialized experience (equivalent to the GS-05 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: performs general office tasks within an office setting such as receives and screens telephone calls, operates a computer and software applications, performs data entry, maintains spreadsheets and reports, follows written instruction and provides customer service; monitors suspense dates. There is no educational substitution for the GS-06 level. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

Education

This job does not have an education qualification requirement.

Contacts

  • Address Fargo VA Medical Center 2101 Elm Street Fargo, ND 58102 US
  • Name: Timothy Ries
  • Phone: 605-336-3230 X7700
  • Email: [email protected]

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