About the Position: This position is located on Schofield Barracks, Hawaii which is nestled at the foot of the Waianae mountain range on the island of Oahu. The island is very geographically diverse with mountains, rainforests, volcanic craters, tropics, beaches and much more. For more information about Hawaii and the island of Oahu, visit: http://www.hvcb.org/ and https://home.army.mil/hawaii/index.php

Duties

Provide support to active-duty soldiers, Army retirees, widow(er)s, and other family members in the State of Hawaii, U.S. Pacific territories, or other visitors seeking information and assistance. Provide retirement counseling, processes retirement documents, and accomplishes office administration. Briefs retiring soldiers and their spouses on the provisions of the Survivor Benefit Plan (SBP) as mandated by law and provides updated information to Army retirees and their families. Schedules appointments for briefing of retiring soldiers and their spouses and updates the appointment calendar. Provides individual counseling, guidance, and advice to casualty assistance officers and widow(er)s or other survivors regarding possible benefit entitlements which may be available to them from various government agencies.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. ?30 Percent or More Disabled VeteransCurrent Department of Army Civilian EmployeesCurrent Department of Defense (DOD) Civilian Employee (non-Army)Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel WorkforceInteragency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Non-Appropriated Fund Instrumentality (NAFI)Non-Department of Defense (DoD) TransferPriority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference EligibleVeterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes military personnel transactions, maintaining military service records and retirements and separations; utilizing human resources automated systems. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-06 or above). Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. You will be evaluated on the basis of your level of competency in the following areas: ClericalPersonnel Action Processing and RecordkeepingTechnical Competence Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-06).

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone -- no substitution of education for experience is permitted.

Contacts

• Address EW-APF-W3RBAA US ARMY GARRISON HAWAII DO NOT MAIL Fort Shafter, HI 96858 US
• Name: Army Applicant Help Desk