The incumbent in this position serves as the Service Secretary to the Chief of Pharmacy at Miami VA Medical Center; thereby, providing secretarial assistance to the Chief of Pharmacy and other supervisory staff. The incumbent ensures an effective and efficient service through the management of inquiries (face to face or via telephone), the scheduling of events, and the review of correspondences.

Duties

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Major Duties: Receives a diversity of telephone inquiries and personal visitors for the Chief, Pharmacy Service. Schedules events, classes, meetings, arranges for travel, etc. for Pharmacy staff and the Service Chief. Screens and numerous individuals who can be assisted by other pharmacy personnel such as the section supervisors, clinical pharmacists, or the Assistant Chiefs. Schedules appointments, meetings and conferences using individual initiative based upon a personal knowledge of service management's established priorities, status of workload, and operational guidelines. Provides the Service Chief with all appropriate reference materials and background information necessary for a complete briefing of items to be discussed at each meeting. Exercises judgment and reschedules appointments whenever it is apparent that the Service Chief is unable to attend previously scheduled meetings. Responds to requests for information concerning a variety of pharmacy related questions. Prepares draft responses from source materials within established time requirements. Suggests and implements change that will improve workflow and communications among the organizational elements, such as utilization of form letters, development of correspondence control, and development of procedures that enhance the efficiency of the service filing system. Carefully reads and or all incoming correspondence, publications, agency regulations and directives which, because of their subject content, may affect service operation. Responsible for the operation and security of all office equipment and procurement of administrative supplies for the Service. Serves as liaison between service management and other pharmacy employees in coordinating and expediting office operations, changing office procedures, resolving employee related problems, and providing information concerning employee benefit programs. Develops and maintains a cooperative and effective work relationship with all service management personnel in the medical center and extends courtesy to patients and guests. Functions as the primary timekeeper for employees assigned to Pharmacy Service Performs all duties as assigned. Work Schedule: 8:00am - 4:30pm Monday - Friday Recruitment & Relocation Incentives: Not authorized Financial Disclosure Report: Not Required

Requirements

Qualifications

For GS-6: Possess at least one (1) year of specialized experience to perform the duties of this position. To be creditable, this experience must have been gained to at least the equivalent of the next lower grade level of (GS-5) in Federal service. Specialized experience is utilizing word processing to prepare memorandums, correspondences, agendas, minutes, documents, and reports; scheduling of meetings, conference and other appointments required of management; possessing of grammar, spelling, punctuation, and/or formatting. TYPING PROFICIENCY: This position requires the skills of a qualified typist. In addition to meeting the experience and/or education requirements, you must be able to type at least 40 words per minute. You will be rated on the following Competencies as part of the assessment questionnaire for this position: ClericalCustomer Service (Clerical/Technical)Interpersonal SkillsOrganizational Stewardship IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Physical Requirements: The physical requirements for this position are of the type normally occurring in an office environment and include sitting for long periods of time to utilize computerized word processing equipment. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

This job does not have an education qualification requirement.

Contacts

• Address Bruce W Carter Department of Veterans Affairs Medical Center 1201 Northwest 16th Street Miami, FL 33125 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]