This position is located at the Armed Forces Retirement Home, Washington, DC, in the Office of the Chief Operating Officer (COO). The mission of AFRH is to fulfill our nation's commitment to its veterans by providing a premier retirement community with exceptional resident care and extensive support services. The AFRH Deputy Chief Operating Officer is the Agency's second most senior position, and reports directly to the COO, who is the Head of the Agency.

Duties

As a Deputy Chief Operating Officer, you will: Serve as a daily consult to the COO in all facets of managing the Agency, and serve as Acting COO in the absence of the COO. Identify, study and implement creative methods for efficiently accomplishing the work of the agency. Hold delegated authority to ensure program compliance in virtually every functional area within the Agency. Chair the Agency's Internal Control Board and Enterprise Risk Management Board. Conduct A-76 Studies when warranted.

Requirements

Qualifications

You must meet the following requirements by the closing date of this announcement. To meet the minimum qualifications, applicants must possess the technical and executive core qualifications outlined below. Experience refers to paid and unpaid experience, including volunteer work gained through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Applicants who are either current Career/Career Conditional SES members, those eligible for reinstatement into the Senior Executive Service, or graduates of the Office of Personnel Management Certified Development Program are NOT required to address the ECQs, but must address the mandatory TCQs. Mandatory Technical Qualifications (TQs): All applicants must submit a written narrative response to the following TQs. Please give examples and explain how often you used your skills, the complexity of the knowledge possessed, the level of people you interacted with, the sensitivity of the issues you handled, etc. Narrative statements may NOT exceed 2 pages for each individual TQ. If you exceed these limits, you will not be considered. TQ1 - Ability to lead and supervise a full range of duties performed by a Deputy Chief Operating Officer to include the areas of information technology, public affairs, privacy, safety, security, inspections and investigations, human resources and EEO in the Federal government. TQ2 - Demonstrated in-depth knowledge with integrating organizational-level strategic planning, financial management, procurement, reporting concepts, organizational design, performance measurement, and internal management control and accountability processes. TQ3 - Demonstrated ability to lead and manage a major program or function of a Continuing Care Retirement Community operation and knowledge required to maintain and operate upper levels of care. Mandatory Executive Core Qualifications (ECQs): Each ECQ should contain at least two examples describing your experiences and accomplishments/results. For additional guidance, applicants may visit the Office of Personnel Management's Guide to Senior Executive Qualifications. Applicants are encouraged to follow the Challenge, Context, Action and Results (C-C-A-R) model outlined in the guide. Responses to ECQs must not exceed 10 pages. Narrative statements may NOT exceed 2 pages for each individual ECQ. If you exceed these limits, you will not be considered. We recommend that applicants prepare the ECQs in a Word document and upload it into the application system. The five ECQs are defined as follows: ECQ1 Leading Change - The ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment. ECQ2 Leading People - The ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. ECQ3 Results Driven - The ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks. ECA4 Business Acumen - The ability to manage human, financial, and information resources strategically. ECQ5 Building Coalitions - The ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.

Education

This job does not have an education qualification requirement.

Contacts

• Address CHIEF OPERATIONS OFFICE Administrative Resource Center Parkersburg, WV 26101 US
• Name: Applicant Call Center
• Phone: 304-480-7300
• Email: [email protected]