The Store Associate works in any assigned retail area of the commissary. The work involves performing the full range of standard Store Associate assignments and resolving recurring problems. Incumbent may be rotated throughout the store working in departments as assigned, when needed. This includes but not limited to, customer service, cashiering, stocking, merchandising, inventory control, ordering, contractor monitoring, security, safety and sanitation, and curb side pick.

Duties

Assist customers answering questions such as item price or location and handling bulky/ heavy items. Operate an electronic checkout system to record unit price, total customer purchase and make correct change. Perform a variety of duties in handling, preparing and maintaining stock levels of grocery and produce items. Review stock levels and gather inventory data in order to maintain the Computer Assisted Ordering (CAO) system. Prepare and maintain a variety of documents to order commissary items, reconcile invoices and submit requisitions. Maintain security, safety and sanitation practices and procedures. Read the entire announcement before starting the application process. For current appointable DeCA employees selecting the promotion eligibility (2) SF-50s are required to establish merit eligibility, please read full announcement for further instructions.

Requirements

• Be a U.S. citizen or national. Applicants with a Permanent Resident Card are authorized to live and work in the U.S. but are not eligible for employment in positions requiring U.S. citizenship. If selected, proof of citizenship may be required.
• Meet minimum age requirement. See Additional Information.
• Males born after 12-31-1959 must be registered with or exempt from Selective Service.
• May be subject to successful verification of identity and employment eligibility through E-Verify. Learn more about E-Verify, including your rights and responsibilities, at https://www.e-verify.gov/.
• May be subject to a suitability or fitness determination, as required. New federal employees will be fingerprinted.
• Be able to obtain and maintain clearance eligibility based on the appropriate background investigation.
• May be subject to a probationary/trial period.
• Direct deposit of pay is required.
• Meet the physical requirements identified in the Qualifications section.
• Optional form 306 (OF-306): If you are selected for this position you may be asked to submit the OF-306 declaration for Federal Employment.

Qualifications

You must meet the Office of Personnel Management (OPM) qualifications for series 0303 and additional requirements by the announcement closing date. Your resume (and/or transcript if necessary) must clearly show that you have the qualifications described below. You can use experience, education, or a combination of the two to qualify. When using education to meet qualifications you must submit transcripts. See Required Documents for more information. Experience: One (1) year of progressively responsible clerical, office, or other work that indicates the ability to acquire the knowledge and skills needed to perform the duties of this position (general experience). more information. OR Education: Two (2) full years of successfully completed education above high school at an accredited business, secretarial, technical school, junior college, college, or university. OR Combination of experience and education: To calculate the combination, divide your total months of experience by 12, then divide your semester hours by 60 and add the two percentages. If the total is 100%, you meet the minimum qualifications through a combination of experience and education. Additional Requirements that must be met by the closing date: Physical requirements: Ability to frequently lift, push, pull, carry and handle items weighing between 30 and 40 pounds without assistance. You will attest to your ability to perform these physical requirements in the Questionnaire. Time after competitive appointment. Current federal civilian employees must have completed at least 90 days of federal civilian service since being selected for a nontemporary appointment from a competitive examination register of eligibles (an announcement opened to the public) or under a direct hire authority. As part of the online application process, you will respond to a series of questions designed to evaluate your level of experience in these competencies: Customer Service Safety and Housekeeping Electronic Checkout System Operations Store Operations Clerical and Administrative Communication Minimum Qualifications GS-04 Overtime: Occasional Fair Labor Standards Act (FLSA): Nonexempt Bargaining Unit Status: Covered Obligated Position: No Those retired under CSRS or FERS considered: No. DoD criteria not met. Recruitment/Relocation Incentives Offered: No Telework eligible:No Remote work eligible: No Supporting Documents: As applicable based on your selected eligibility/eligibilities and requirements stated in this announcement. Applications without all required supporting documents will not be considered. Certain Veterans may compete under merit promotion procedures. VRA, 30% or more disabled veteran, and VEOA eligibilities require you submit the DD214 showing character of service. The Member 4 copy provides that information and is preferred. 30% or more disabled veterans must include a completed SF15, Application for 10-point Veterans' Preference, and a copy of your VA letter (dated 1991 or later) certifying your total service-connected disability of 30% or more. Future military retirees must include a copy of their terminal leave request, if applicable, AND a copy of retirement DD214 [if available]. If DD214 not available, submit a certification document* or a copy of your retirement letter. Future military separatees must include a copy of their terminal leave request, if applicable, AND a copy of most recent DD214 OR a certification document* OR a copy of most recent active duty orders. *A written document from the armed forces certifying the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certificate is signed. The certification must be on letterhead signed by the adjutant, personnel officer, unit commander or higher headquarters and include your rank, dates of active duty service, type of discharge, character of service, and, if applicable, the date your terminal leave begins. This document is sometimes called a Statement of Service. Notes for veterans:1. Active duty military members who are selected may not be appointed to a position unless on terminal leave or already separated.2. You are required to provide your final DD214 upon issuance, if it was not part of your application package.3. Within the DoD, appointment of retired military members to a civilian position within 180 days immediately after retirement is subject to the provisions of 5 U.S.C. 3326. Applicants claiming Military Spouse Preference must submit the completed Military Spouse PPP Self-Certification Checklist, proof of marriage to the military service member (e.g., marriage certificate, marriage license), and a copy of the military member's PCS orders. ICTAP eligibles must submit RIF separation or proposed removal/separation notice, your latest SF50 and a copy of your most recent performance appraisal. Certain applicants are eligible to apply under an Interchange Agreement. You must submit a copy of your latest personnel action (the equivalent of a Notification of Personnel Action (SF50))

Education

Foreign education may be qualifying if a private organization specializing in interpreting foreign education programs has deemed the foreign education equivalent to that gained in an accredited U.S. education program or a U.S. accredited college or university has given full credit for the foreign courses. See Required Documents for more information.

Contacts

• Address Defense Commissary Agency West 1300 E Avenue Fort Gregg-Adams, VA 23801-1800 US
• Name: DECA WEST Servicing Team
• Phone: 614-692-7831
• Email: [email protected]