This position is located in the Air Traffic Organization, Safety and Technical Training, Technical Training Directorate, Technical Training Planning and Analysis Group. This Group develops, maintains, and serves as stewards of technical training’s business processes, data, policy, systems, and services. It also provides the standards for technical training to create and deliver the knowledge and skill transfer necessary to meet operational requirements.

Duties

The Program Support Specialist provides experience and detailed knowledge of the administrative and program operations to assistance and support to the electronic learning management system (eLMS) program. Serves as the Electronic Learning System Support Specialist providing support to the more experience eLMS specialist and electronic learning representatives (eLREP). Applies detailed knowledge of electronic learning systems to accomplish assignments to support the Blackboard Learn automated training record system.

Requirements

• US Citizenship is required.
• Selective Service Registration is required for males born after 12/31/1959.
• Must submit an SF50 (See Required Documents)

Qualifications

To qualify for this position, you must demonstrate in your application that you possess at least one year of specialized experience equivalent to the FV-F, FG/GS-9 level. This experience is typically related to the line of work of the position to be filled and which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. To be creditable, specialized experience must have been at least equivalent to the next lower level in the normal line of progression for the occupation in the organization.Specialized experience is defined as:Experience with automated media to generate, review, and distribute reports related to users and course completions. OR,APPLICANTS MAY ALSO QUALIFY ON THE BASIS OF EDUCATION. SEE THE EDUCATION REQUREMENTS BELOW IN THE EDUCATION SECTION. IF QUALIFYING ON THIS BASIS, APPLICANTS MUST PROVIDE A COPY OF THE QUALIFYING COLLEGE TRANSCRIPT(S).You should include relevant examples of the specialized experience in your work history. Errors or omissions may impact your rating or may result in you not being considered.Answer all questions to the best of your ability. DO NOT ASSUME THAT BECAUSE YOU HOLD, OR HAVE HELD THIS POSITION, YOU WILL AUTOMATICALLY BE FOUND ELIGIBLE. You may be asked to provide evidence or documentation that you have this type of experience later in the selection process. Your responses are subject to verification through job interviews, or any other information obtained during the application process. Any exaggeration of your experience or any attempt to conceal information can result in disqualification.*Applicants who fail to demonstrate possession of any of the above criteria AND who do not provide the required documentation will receive no further consideration for this position. *Applicants may be asked to verify information on your application for employment with the FAA.**All qualification requirements must be met by the closing date of this vacancy announcement. **Eligible applicants meeting the minimum qualification requirements and/or selective placement factor(s) (SPF) may be further evaluated on the Knowledge, Skills and Abilities (KSA) and/or Quality Ranking Factor (QRF) listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: (1) score order; (2) category grouping; (3) alphabetical; or (4) priority grouping, and referred to the selecting official for selection consideration.

Education

TO QUALIFY ON THE BASIS OF EDUCATION, APPLICANTS MUST POSSESS:

Ph.D. or equivalent doctoral degree

or

3 full years of progressively higher-level graduate education leading to such a degree.

or

LL.M., if related

TRANSCRIPT MUST BE SUBMITTED.

Contacts

• Address Federal Aviation Administration HQ Employment Services Branch 800 Independence Ave, SW, Room 523 AHF-110 Washington, DC 20591 US
• Name: Krystiana Nelson
• Phone: 1 (202) 267-5860
• Email: [email protected]