About the Position: This is a Medical Support Assistant (Office Automation) position located in Fort Wainwright, Alaska. This is a Direct Hire Solicitation

Duties

Closely monitor schedules and make any necessary changes or modifications based upon input from DCPs and Soldiers and their chains of supervision. Monitor and track patient cancellations and clinic cancellations (slots and patients) to ensure accessibility of appointments and proper utilization in accordance with established guidelines. Take corrective action, if necessary, by instructing dental clerks in proper utilization techniques. Prepare statistical reports on schedule changes, cancellations, or other data requested by supervisor. Operate electronic typewriter and/or on-line computer with monitor, keyboard, and printer to perform standardized office automation duties, using Word, Excel, PowerPoint, and other Windows software packages. File and retrieve patient records and radiographs alphabetically and numerically. Schedule and route patients for service as required.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes performing one or more of the following, 1) scheduling medical appointments 2) creating or reviewing files or folders 3) entering or retrieving information in an automated software 4) assisting patients or staff members or customers with basic inquiries 5) assisting patients or staff members with basic medical care. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04). OR Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. (Note: You must attach a copy of your transcripts.) OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages. (Note: You must attach a copy of your transcripts.) Proficiency Required:This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address JT-DHA-DD83CG DHA ALASKA MKT-BASSETT ACH DO NOT MAIL Fort Wainwright, AK 99703 US
• Name: Army Applicant Help Desk