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Job opening: Program Specialist

Salary: $57 642 - 74 932 per year
City: Marion
Published at: Dec 07 2023
Employment Type: Full-time
This position resides within the Police Service at the Northern Indiana VA Health Care System. The Police Service provides law enforcement and security support for NIHCS which consists of the Northern Indiana VA Medical Center and associated Community-Based Outpatient Clinics (CBOC's) and Outpatient Clinics (OPC's) located in the areas of Northern Indiana-Peru, South Bend, Muncie, Goshen.


The duties of the incumbent include but are not limited to: The incumbent provides technical and administrative guidance to Program Support Assistants assigned to the service that are at geographically separated locations, exercises administrative program authorities and responsibilities involving work assignment and review as well as the administrative program functions relating to the support staff. The incumbent provides guidance and technical direction as necessary to accomplish work-related activities including reviewing work activities and assures assignments are completed in a timely manner with quality results. The incumbent effectively communicates with a diversified group of workers, works closely with staff with varying levels of training/expertise in identifying the parameters of viable solutions. The incumbent assures the organizations "vision" is integrated into the program support team's goals, strategies, activity plans and work products, identifies problem areas and takes step to resolve situations, notifies higher-level supervisors on more complex issues requiring higher level involvement, plans his/her own work to assure managerial goals are accomplished, and manages day-to-day work to ensure continuity between separated locations and that work products are completed. The incumbent recommends policies, procedures, and methods for identifying and protecting information, personnel, property, facilities, operations, and/or or materials, performs work in support of the established security programs, and performs protective work to safeguard the medical center, personnel and materials. The supervisor assigns projects or tasks indicating generally what is to be done, the quality and quantity expected, deadlines and priorities of assignments; and provides specific guidance on new or unusual assignments. The incumbent sets and adjust short-term priorities, and prepare schedules for completion of work; completes work and assignments based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees assigned to program support; give advice, or instruction to employees on administrative matters; resolves informal complaints, develops work improvement plans, provides advice to supervision related to work and administrative matters, effects actions/measures as appropriate to the authority delegated. Studies, analyzes and evaluates the needs of police service and devises solutions to meet those needs. Reviews data from feedback mechanisms, performs limited studies, summarizes information, identifies trends and proposes and implements solutions. Prepares and completes required reports. Participates in the planning and conduct of special projects or studies to analyze, evaluate, and provide recommendations on administrative issues. Researches and analyzes straightforward problems, issues or program requirements. Researches and analyzes unstable or uncommon administrative issues. Determines pertinent issues and collects relevant information from a variety of sources. Work Schedule: Monday - Friday, 7:30 AM - 4:00 PM. Schedule subject to change based on the needs of the Agency. Compressed/Flexible: Not Authorized Virtual: This is not a virtual position. Position Description/PD#: Program Specialist/PD006390 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required


  • You must be a U.S. Citizen to apply for this job.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • You may be required to serve a probationary period.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process.
  • Must pass pre-employment physical examination.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.


To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/15/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS 09 position you must have served 52 weeks at the GS 07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS 07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: customer service skills; providing guidance in administrative support; providing information about administrative policy, procedures and guidelines; administering projects and programs; conducting qualitative and quantitative analysis; and skill at communicating and coordinating with a diverse population at different organizational levels.. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a Master's Degree Program that demonstrate the knowledge, skills, and abilities necessary to do the work. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. One year of full-time graduate education is considered to be the number of credit hours that the school attended has determined to represent 1 year of full-time study. If that information cannot be obtained from the school, 18 semester hours should be considered as satisfying the 1 year of full-time study requirement. Transcripts Required.. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond the first year (18 credit hours) in order for it to be creditable toward meeting the specialized experience requirement. 18 credit hours beyond the first year is equivalent to 6 months specialized experience. Transcript Required. You will be rated on the following Competencies for this position: Analysis and Problem SolvingBudget AdministrationContracting/ProcurementPersonnel and Human Resources Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: This work is primarily sedentary, although some slight physical effort may be required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.


A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Transcripts must be official or unofficial college transcripts. A copy of your certificate/degree or screenshot of your current classes are not a replacement of your transcript and they will not be used in the qualifying process. Your transcript must include your name and the name and full address of the institution.

If the position has an education requirement or you are qualifying based on education, you need to list your education history including the type of degree and your major of study. If the position requires a certain number of credit hours, you are strongly encouraged to list the relevant courses in your resume.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.


  • Address Northern Indiana HCS 1700 East 38th Street Marion, IN 46953 US
  • Name: Madison Brown
  • Phone: 570-855-5057
  • Email: [email protected]


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