This position works as an employee within the Veterans Benefits Administration Director's Office. The incumbent is an active participant in all aspects of division management. Responsibilities serve the primary purpose of lending assistance to the division in the effective planning, controlling and accomplishing of the goals and objectives of the station as a whole.

Duties

Specific duties include: Coordinates and prepares responses to Director's Office and Continental District Office requests for division input such as workload projections, equipment requirements, staffing needs and suggested improvements to procedures such as annual income questionnaire processing. Analyzes projected workloads to ensure consideration of program assumptions, consistency with local conditions and realistic conversion into staffing requirements. Project staffing decisions against ceiling allocations for the station, evaluates and advises management as to the impact on year end FTEE. Monitors, interprets and analyzes data available through management information systems to validate correct reporting to uncover problem areas and to suggest improvements in managerial effectiveness. Develops and writes local policy statements implementing VBA directives in such areas as training and systematic analyses of operations. Independently identifies and performs special studies needed to assure compliance with directives, quality standards, effective personnel utilizations and supervisory control. Visualizes and when practical implements new applications of ADP technology to improve workforce effectiveness. Studies areas requiring new or substantially modified work methods procedures and systems necessitated by changes in mission, staffing levels and budgetary constraints for the purposes of improving productivity, quality and timeliness. Promotion Potential: There is no grade progression for this position. Work Schedule: Full time, Monday through Friday, 8:00am - 4:30pm Compressed/Flexible: Not available. Telework: Available. Virtual: This is not a virtual position. Position Description #: 40318-A Relocation/Recruitment Incentives: Not authorized. Financial Disclosure Report: Not required.

Requirements

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process
• If selected you will be required to report to the Waco Regional Office.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement:12/15/2023. TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements (unless if in the commuting area and eligible for a non-competitive hiring authority such as Schedule A, or 30% or more disabled Veterans). For a GS-12 position you must have served 52 weeks at the GS-11 level. If you are a current VBA employee outside of the commuting area seeking reassignment or change to lower grade via this vacancy announcement, you must currently hold the GS-12 (or higher). The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. These requirements also apply to former Federal employees applying for reinstatement and those applying for a Veterans Employment Opportunities Act of 1998 (VEOA) appointment. MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below: GS-12 Grade Level: Applicants must have one year of Specialized Experience which is equivalent to the next lower grade (GS-11 level) in the normal line of progression for the position. Specialized Experience: is defined as experience in at least two of the following areas: Diagnosing problems within the organization. Developing, implementing, and articulating the mission vision and goals. Provide training and education on new organization initiatives. Developing, implementing, and/or assisting in the design of business processes, systems, technology, and job roles. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Physical Requirements: The work is primarily sedentary although some slight physical effort may be required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no education substitution for a GS-12

Contacts

• Address Waco Regional Benefit Office 1 Veterans Plaza, 701 Clay Ave Waco, TX 76799 US
• Name: Melanie Williford
• Phone: (303) 236-6174
• Email: [email protected]