The Intermediate Care Technician (ICT) performs ongoing patient care duties in an outpatient clinical setting. This position serves as an advance technician for outpatient care settings such as; primary care, mental health, and specialty clinics. As an ICT Generalist, the incumbent may serve in a medical center, community-based outpatient clinic (CBOC), mobile medical unit or may have virtual/remote assignments.

Duties

Major Duties: Performs ongoing patient care duties in an outpatient clinical setting. Performing observation-based screening and collecting patient information in collaboration with licensed personnel. This may involve completing clinical reminders, obtaining patient health history, chief complaints, medication history, and identification of health-related conditions that may impact the patient's health status. Complete approved templates and tools, such as the outpatient intake form, normal result notes, and follow up treatment protocols established by the agency. Assists in behavioral/psychiatric situations in an outpatient setting. This can include assisting licensed personnel with crisis intervention, management of aggressive or suicidal psychiatric patients, by providing one-to-one observations and applying prevention and management of disruptive behavior techniques (PMDB). Maintain a safe and therapeutic environment for the patient while promoting a sense of worth and dignity under the supervision of the licensed personnel. Assists outpatient licensed staff with the delivery of care to patients with complex, specialized, and potentially life-threatening situations. Assists licensed staff with preparing patients for medical evaluation, setting up equipment, passing instruments and providing treatment during in person or virtual visits. Obtaining vital signs, 12-lead electrocardiogram (EKG), perform Point-of-Care testing (i.e. Abbott hand-held blood analyzer (I-STAT), glucometer). Perform wound care (i.e. bandaging, application of dressings and wound measurements). Specimen collection and preparation (i.e. collecting and labeling venous blood samples and mucous specimens). Assisting with patient exams and screening, utilizing technology such as telehealth peripherals (i.e. heart, eye, ear, nose, throat (EENT); gait exams, and skin exams). Providing patient education within scope of care or while providing an intervention (i.e. post-procedural care, splint care and wound care). Providing follow-up care including suture removal. Conducts or assists with the training of personnel in Primary Care if appropriately trained, certified and/or qualified. For example: facility formal preceptors and Telehealth Presenter (TCT) instructors. Can conduct or assist with stand-downs, community health programs, health-care screenings, and immunizations. Performs all other duties as assigned. Work Schedule: Monday - Friday, 8:00am - 4:30pm Position Description/PD#: Intermediate Care Technician/PD99968A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/02/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-7 position you must have served 52 weeks at the GS-6. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one (1) year of specialized experience equivalent to at least the next lower grade GS-6 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Obtains patient's experience through patient health history, chief complaints, medication history, and identification of health related conditions that may impact the patient's health status. Evaluates patients for emergent/non-emergent medical conditions. Orders appropriate diagnostic studies (i.e. vital signs, EKG, etc.). Performs interventions based upon patient symptoms and established protocols/standards. Assists in behavioral/psychiatric situations. Recognizes life threatening situations and acts to correct them according to established national or facility protocols. Assisting licensed personnel with delivery of care to patients with complex and specialized needs, Operating specialized medical equipment to obtain diagnostic and therapeutic outcomes. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have one (1) full year of graduate level education or internship that is directly related to the work of this position. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond . You will be rated on the following Competencies for this position: Attention to DetailCustomer Service (Clerical/Technical)Patient Care Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Preferred Experience: Air Force: 4NOX1/4NOX3/4NOX5, 4NOX7-Basic Medical Technician (Aerospace Medical Technician) 4NO5IC- Independent Duty Medical Technician (IDMT) X4NO5- Aeromedical Evacuation Technician Surgical Service: 4N1X1- Surgical Service Apprentice Behavioral Health: 4C031- Mental-Health Service Apprentice Orthopedics: 4N1X1C- Orthopedic Service Apprentice Technician Otolaryngology Technician (ENT): 4N131D- Otolaryngology ENT Service Apprentice Technician (STS) Ophthalmic (Eye) Technician: 4V031- Ophthalmic Technician Neurology Technician: 4NOX1B- Neurology Technician (STS) ARMY: 68W-Combat medic Specialist (Health Care Specialist) 18D- Special Forces Medic 68WW1- Special Operations Combat Medic 68WF2- Flight Paramedic Specialist Surgical Service: 68D- Operating Room Specialist 68D10- Surgical Technologist Behavioral Health: 68X10- Mental Health Specialist/Behavioral Health Specialist Orthopedics: 68WP1- Orthopedic Technician Otolaryngology Technician (ENT): 68WP2/68U- Ear, Nose, Throat (ENT) Specialist Ophthalmic (Eye) Technician: 68WP3- Eye Specialist Cardiovascular: 68N10- Cardiovascular Specialist NAVY: Surgical Service: HM8483- Surgical Technologist Behavioral Health: HM8485- Mental Health Technician Orthopedics: B-300-0141- Cast Room Technician Cardiovascular: HM8408- Cardiovascular Technician Urology: HM8486- Urology Technician Coast Guard: HS- Basic Health Services Technician Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work involves extended periods of bending, standing and walking. Generally, the work requires recurring physical exertion with assisting patients. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Martinsburg VA Medical Center 510 Butler Avenue Martinsburg, WV 25405 US
• Name: Carrie Trenary
• Phone: 304-268-7780
• Email: [email protected]