Job opening: Program Support Assistant (OA)
Salary: $47 369 - 78 577 per year
Published at: Dec 06 2023
Employment Type: Full-time
This position is located in the Department of Health and Human Services, Substance Abuse and Mental Health Services Administration, headquartered in Rockville, Maryland.
This vacancy is also being announced concurrently with vacancy announcement HHS-SAMHSA-DE-24-12228836 under delegated examining procedures. Please review this announcement to see if you are eligible for consideration under competitive procedures.
Duties
WHAT YOU'LL BE DOING DAY TO DAY
As an Program Support Assistant (OA), you will use your knowledge of and experience to optimize business results and customer experience by:
Receives reviews and assesses all incoming and outgoing program-related materials.
Coordinates administrative tasks associated with maintaining and supporting the work performed within the organization.
Performs office automation duties, which include the preparation of ad hoc and reoccurring reports, forms, correspondence, and presentation materials, which may include complex graphs, charts, and tabular material.
Schedules appointments, coordinates meetings, and/or schedules conferences to include the managing of logistics.
Requirements
- U.S. Citizenship required
- Males born after December 31, 1959 must be registered or exempt from Selective Service - http://www.sss.gov
- Suitable for federal employment
- Meet time in grade restrictions by the closing date of the announcement
- Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. All information concerning qualifications is subject to investigation.
- Documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" System.
- All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choice.
- All qualification requirements must be met by the closing date.
- Financial disclosure statement may be required.
- Probationary (or trial) period may be required.
Qualifications
WHAT WE ARE LOOKING FOR
Basic Qualifications:
This position requires a Typing Proficiency of 40 words per minute (WPM).
Minimum Qualifications:
To qualify for the GS-07:
You must have one year specialized experience equivalent to the GS-06 grade level or pay band in the Federal service or equivalent experience in the private or public sector performing all of the following:
- Assisting in the identification of logistical requirements and arrangements for meetings to include hotel, travel, catering, and vendor contracts;
- Providing assistance to staff in designing, developing, and administering the office's automation and data processing systems;
- Creating and maintaining databases, spreadsheets, and other computer files.
To qualify for the GS-08:
You must have one year specialized experience equivalent to the GS-07 grade level or pay band in the Federal service or equivalent experience in the private or public sector performing all of the following:
- Reviewing correspondence and other written documents for accuracy and completeness.
- Managing the appointments and meetings schedule for leadership and other senior staff members as directed.
- Replying to inquiries to ensure appropriate information in conveyed where incoming questions were vague, incorrect or incomplete.
Documenting experience: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume.
Do not copy and paste the duties, specialized experience, or occupational application questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.
In accordance with Office of Personnel Management policy, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description. Experience that would not normally be part of the employee's position is creditable, however, when documented by satisfactory evidence, such as a signed memorandum from the employee's supervisor or an SF-50 or SF-52 documenting an official detail or other official assignment. The documentation must indicate whether the duties were performed full time or, if part time, the "percentage of times" the other duties were performed. It is expected that this documentation is included in the employee's official personnel record. In order to receive credit for experience in your resume that is not within the official series and grade level of your official position, you must provide a copy of the appropriate documentation of such experience as indicated above.
Experience refers to paid and unpaid experience, including volunteer work done through national Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to gain employment. You will receive credit for all qualifying experience, including volunteer experience. If such experience is on a part-time basis, you must provide the average number of hours worked per week as well as the beginning and ending dates of the experience so it can be fully credited.
OPM Qualification General Policies Website
Education
Education is not applicable for this position
Contacts
- Address Substance Abuse and Mental Health Services Administration
5600 Fishers Ln
Rockville, MD 20857
US
- Name: HR Consultants
- Phone: 240-276-0550
- Email: [email protected]