Job opening: Program Specialist (HC Navigator)
Salary: $82 830 - 107 680 per year
Published at: Dec 04 2023
Employment Type: Full-time
This position is located at the VHA Office of Rural Health (ORH) Field Office in Salt Lake City, Utah. The primary purpose of this position is to serve as the national program manager providing oversight of the Rural Native Veteran Health Care Navigator Program (RNVHCNP) planning, directing, and implementing the RNVHCNP to Rural Native Veterans with the Veterans Health Administration (VHA) and Tribal Services/systems promoting federal and community care solutions for rural Native Veterans.
Duties
***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION***
This position involves a multi-grade career ladder. The major duties listed below represent the full performance level of GS-12. At the GS-11 grade level, you will perform assignments of a more limited scope and with less independence. You will progressively acquire the background necessary to perform at the full performance level of GS-12. Promotion is at the discretion of the supervisor and is contingent upon satisfactory performance, availability of higher-level work, and availability of funds.
Duties will include, but may not be limited to the following:
Program Management (50%)
Serves as the expert program-specific manager for developing a state-of-the-art Rural Native Veteran (RNV) Health Care Navigator Program. Incumbent will design and implement an efficient and effective RNV Program for military veterans to access healthcare resources, including but not limited to medical and psychological care. Responsible for improved patient
access, navigation, coordination, outcomes, and experience through the Tribal Health Care system, the Indian Health Services, VHA and the community. Monitors VA programs and activities including agency missions, policies, and objectives which impact program development and institutionalization.
Communication Planning and Execution (50%)
Analyzes data and works with leadership to tailor messaging for RNVHCNP to implement approved procedures and policies and acts on decisions pertaining to RNV. Develops new or modified local administrative program policies, regulations, goals, or objectives, and staffing infrastructure to serve program needs with commensurate program staff supervision, and training.
Work Schedule: Full Time,Monday-Friday; 8:00am-4:30pm
Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
***Recruitment & Relocation Incentives: Are Authorized***
Financial Disclosure Report: Not Required
Qualifications
To apply for this position, you must have the following qualifications:
GS-11 EXPERIENCE: You must have at least one (1) full year of specialized experience equivalent to at least the next lower grade level in the Federal service. Qualifying specialized experience includes assisting with designing and implementing an efficient and effective program to improve patient access to healthcare resources including but not limited to medical and psychological care.
-OR-
SUBSTITUTION OF EDUCATION FOR EXPERIENCE: Successful completion of three (3) years of graduate education leading to a Ph.D. degree, or a Ph.D Degree, such a degree that demonstrates the knowledge, skills, and abilities necessary to do the work.
-OR-
COMBINING EDUCATION AND EXPERIENCE: Combinations of successfully completed graduate education (beyond 2 years) and experience as described above may be used to meet total qualification requirements.
GS-12 EXPERIENCE: You must have at least one (1) full year of specialized experience equivalent to at least the next lower grade level in the Federal service. Qualifying specialized experience includes designing and implementing an efficient and effective program to improve patient access to healthcare resources including but not limited to medical and psychological care.
There is no educational substitution at this grade level.
You will be rated on the following Competencies as part of the assessment questionnaire for this position:
External AwarenessLeadershipProject ManagementStakeholder ManagementStrategic Thinking
IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required. Regular travel (approximately 50%) is required via air or road vehicle.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Education
IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here:
http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:
Recognition of Foreign Qualifications | International Affairs Office (ed.gov).
Contacts
- Address VA SALT LAKE CITY HCS
500 Foothill Drive
Salt Lake City, UT 84148
US
- Name: VHA National Recruitment Center
- Phone: (844)456-5208
- Email: [email protected]
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