This position is located in the Business Office in one of the various Indian Health Service facilities within the Great Plains or Bemidji Areas. The incumbent provides receptionist services, which is the key point for interaction with patients to obtain and process demographic and insurance information for alternate resources, patient registration, and Contract Health Services.

Duties

Interviews patients in person or on the phone to obtain pertinent patient registration information, i.e., demographic and insurance information and authorization to enable the Business Office to bill for health care services provided from all alternate resources, including the non-beneficiary services. Schedules appointments as needed. Obtains signatures for file on required forms for Alternate Resources and Contract Health Services for billing purposes and/or Contract Health Services prior to patients being seen in the clinics. Collects third party recipient health cards, obtains photocopies of the card and explains the program to the beneficiaries; i.e., why Medicare, Medicaid, and/or private/commercial insurance will be billed for the services received at the IHS facility. Initiates all admitting forms to complete the admission with current patient data, including the RPMS Patient Reqistration System upon direction, or as the need arises. Serve as liaison to providers and recipients.

Requirements

Qualifications

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. BASIC REQUIREMENT(S): Medical Support Assistance Series 0679 (opm.gov) In addition to the Basic Requirements, you must also meet the Minimum Qualifications stated below. MINIMUM QUALIFICATIONS: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: GS-3: Six months of general experience. General experience is progressively responsible clerical, office or other work that indicates ability to perform the work of this position at the GS-3 level. Or 1 year of education above the high school level. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. GS-4: one year of general experience. General experience is progressively responsible clerical, office or other work that indicates ability to perform the work of this position at the GS-4 level. OR 2 years of education above the high school level. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. GS-5: one full year of specialized experience equivalent to at least the GS-04 grade level that equipped me with the knowledge, skills and abilities to successfully perform the duties of this position. Examples include: collecting third party insurances and Medicaid information; greeting patients on the telephone and in person, assessing the patients need for routine, urgent or emergent care and taking appropriate action; maintaining record confidentially and safeguarding patient information; transcribing providers orders pertaining to laboratory and medical referrals. OR 4 years of education above the high school level. Time In Grade Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP). You must meet all qualification requirements within 30 days of the closing date of the announcement.

Education

This position has an education requirement. You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer.

Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Standing Rock Service Unit Box J 010 North River Road Fort Yates, ND 58538 US
• Name: Joseph Dudley
• Phone: 605-226-7203
• Email: [email protected]