Job opening: Public Safety Dispatcher (Office Automation)
Salary: $53 105 - 69 035 per year
Published at: Dec 01 2023
Employment Type: Full-time
About the Position: This position is located at the Directorate of Emergency Services (DES) Police/Provost Marshal Office. Fort Myer is a 15 minute commute to/from the Arlington National Cemetery Metro Station, a 10-15 minute commute to/from the Rosslyn, Virginia Metro Station.
This position alternates duty locations between Ft Myer, VA and Ft McNair in Washington, DC. Ft Myer is the primary duty location and Ft McNair is the secondary duty location, as needed.
Duties
Serves as a Public Safety Dispatcher (OA), provides emergency police, fire, and medical services to the public by answering emergency 911 calls and responding with appropriate personnel and equipment. Maintains an accurate status of all emergency response equipment and personnel to ensure prompt and accurate response. This equipment includes police, firefighting, hazardous materials, technical rescue, and ambulance. Provides Emergency Medical Dispatch Life Support care through pre-arrival instructions to callers.
Requirements
- Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
- Obtain and maintain within 6 months of employment DoD Telecommunicator I and II certification (or equivalent).
- Obtain and maintain within 6 months of employment DoD Hazmat Awareness and Operations certification.
- Obtain and maintain within 6 months of employment certification in Basic Life Support CPR.
- Obtain and maintain within 6 months of employment certification in Virginia Criminal Information Network (VCIN), National Law Enforcement Telecommunications System (NLETS) and National Crime Information Center (NCIC) certification.
- Obtain and maintain within 6 months of employment certification in Advance Fire Services Dispatching, Advance Police Services dispatching, Hazmat Preparedness for Dispatchers, and Advance Public Safety Dispatching.
- Obtain and maintain within 6 months of employment certification in Non-emergency Call Handling, Domestic Violence Intervention, Suicide Intervention, and 9-1-1 Liability.
- Obtain and maintain within 12 months of employment certification in Emergency Police Dispatch, Emergency Fire Dispatch, and Emergency Medical Dispatch.
- Work requires up to 12-hour rotating shifts which includes days, nights, weekends and holidays.
- Employee is required to work (weather essential) regardless of weather conditions, Terrorist Force Protection Condition (TFPCON) or installation closure and to report to the duty station at the regularly scheduled time.
- This position requires a Secret Clearance.
- Subject to call back, on-call, and mandatory overtime as the mission requires.
- This position may require the employee to wear a uniform.
- This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.
- Travel Duty may be required up to 10% of the time.
Qualifications
Who May Apply: US Citizens
In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.
Specialized Experience: One year of specialized experience which includes (1) answering emergency 911 calls; (2) dispatching appropriate equipment and personnel in emergency situations; (3) performing crisis intervention with distraught callers; and (4) retrieving information using office automation and reporting systems. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-06).
Proficiency Required:This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.
You will be evaluated on the basis of your level of competency in the following areas:
Customer Service (Clerical/Technical)Information Technology ApplicationManages and Organizes InformationOral Communication
Education
Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.
Contacts
- Address AS-APF-W0UCAA US ARMY GARRISON FT MYER
DO NOT MAIL
Fort Belvoir, VA 22060
US
- Name: Army Applicant Help Desk