This position is located in the Architect of the Capitol (AOC), in the U.S. Capitol Visitor Center (CVC). The CVC is the public’s front door to the U.S. Capitol, offering tours and education programs as well as supporting congressional events. Our goal is to inform, involve and inspire every visitor to the U.S. Capitol. The CVC has 200 employees across five divisions: Visitor Services, Exhibits and Education, Retail, Communications and Marketing, and Planning, Operations and Evaluation.

Duties

The purpose of this position is to provide leadership and program development to the two on-site gift shops, warehouse, ecommerce shop and the on-site restaurant operated under the purview of the CVC. Assigned responsibilities are primarily composed of the following major areas: retail business management, visual merchandising and product development; restaurant management and oversight; program budget and financial management; and responsibilities associated with serving as a division director.

Requirements

Qualifications

You must meet the United States Office of Personnel Management's (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on the OPM web site at http://www.opm.gov/qualifications. Specialized experience is experience that has equipped you with the particular knowledge, skills and abilities to perform successfully the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level. Candidates for the GS-14 grade level must have at least 52 weeks of specialized experience equivalent to the GS-13 grade level in the Federal service.Specialized experience for this position includes:  Senior level experience leading a front facing organization in a high profile, high volume environment. Senior level experience leading a team and providing leadership in retail/hospitality environment. Senior level experience developing successful collaborations and working relationships at all levels of an organization by building internal and external partnerships. Senior level experience developing budgets, financial planning, and sales projects for a retail business. Senior level experience engaging the public through technology.

Education

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Contacts

• Address Architect of the Capitol 2nd and D Street, S.W. Washington, District of Columbia 20515 United States
• Name: London Holliway
• Phone: 202-226-7000
• Email: [email protected]