This position is located within the Geriatric and Extended Care at the Central Western Massachusetts Health Care System in Worcester, Massachusetts. The primary purpose of this position is to improve the quality, efficiency, and effectiveness of health care by integrating statistical qualitative and quantitative data with clinical processes and methodologies to achieve successful adoption and application of best care practices.

Duties

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Uses qualitative and quantitative statistical data analysis techniques to analyze data and make recommendations to management; Reviews findings and works to develop long-term plans for management including strategic planning initiatives; Complies, analyzes, and tracks data related to a vast array of clinical and administrative operations as they correlate with service line measures including various care performance indicators; Researches and/or analyzes problems, issues, or program requirements; Determines pertinent issues and collects relevant information from a variety of sources with different reporting requirements and formats; Reviews and assesses pertinent laws, regulations, policies and precedents which affect the use of program and related support resources; Applies analytical and evaluative methods and techniques in meeting corresponding requirements; Manages electronic health record and associated clinical software; Tracks and monitors all performance measures and improvement activities against established targets; Ensures data complies with data definitions and performance metrics; Applies statistical analyses and interprets their significance, including validity of measures used to generate outcomes related to patient management systems; Prepares numerous documents, including memoranda, policies, responses to congressional inquiries and responses to requests for information; Develops and/or oversees databases related to patient management systems, and participates in or leads the development of clinical decision-support systems; Develops implementation plans for new software releases/applications and updates including changes to the electronic health record; Performs other duties as assigned. Work Schedule: Monday through Friday, 8:00am to 4:30pm Recruitment & Relocation Incentives: Not authorized Critical Skills Incentive (CSI): Not Approved. Financial Disclosure Report: Not Required Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for AD HOC telework. Telework eligibility will be discussed during the interview process.

Requirements

Qualifications

To qualify for this position, all applicants must meet one of the following: SPECIALIZED EXPERIENCE: At least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-7) in the Federal Service that has given you the particular knowledge, skills and abilities required to successfully perform the duties of this position. Specialized experience includes performing analytical, evaluative, and advisory work; managing and coordinating administrative services essential to the effective operation of a clinical program; compiling data and preparing reports; applying a wide range of practices, theories, and emerging information in health care delivery, informatics and applications; utilizing knowledge of the data life cycle including data design, collection and management in order to input, retrieve, analyze, summarize, and present information effectively; and utilizing various automation and software systems to accomplish administrative duties. NOTE: Applicants wishing to receive credit for such experience must clearly indicate the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. ~OR~ EDUCATION: Successful completion of a master's degree or two (2) full years of graduate level education leading to such a degree in a related field of study that demonstrates your ability to perform the duties of this position. Education must have been obtained at an accredited college or university. NOTE: If you select this option, you must submit a copy of your transcript (unofficial or official) with your application. Education cannot be credited without documentation. Please ensure that your transcripts show that a degree was conferred. Display copies of degrees or course listings do not provide the information needed. ~OR~ COMBINATION: Equivalent combinations of successfully completed graduate-level education (beyond the first year) and specialized experience, as described above, which meet the total experience requirements for this grade level. The education portion must have provided the knowledge, skills, and abilities necessary to do the work of this position (as described above). Education must have been obtained at an accredited college or university. NOTE: If you select this option, you must submit a copy of your transcript (unofficial or official) with your application. Education cannot be credited without documentation. Please ensure that your transcripts show that a degree was conferred. Display copies of degrees or course listings do not provide the information needed. You will be rated on the following Competencies as part of the assessment questionnaire for this position: ComplianceComputer SkillsData ManagementManages and Organizes Information IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Physical Requirements: The work is usually sedentary, but it requires periods of walking, standing, bending, or climbing, and employees may carry light items such as books, instruments, laptops, and other similar materials. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: Recognition of Foreign Qualifications | International Affairs Office (ed.gov).

Contacts

• Address Northampton VA Medical Center 421 North Main Street Leeds, MA 01053 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]