About the Position: The Client Services Division provides legal support to eligible clients on their personal legal issues. It is our privilege to provide proactive legal support to all authorized clients, including military members, family members and retirees.

Duties

Serve as assistant to the attorneys of the Office of the Staff Judge Advocate, Client Services Division. Use judgment to resolve clients problems or make referrals as necessary to attorneys, appropriate agencies, and organizations. Assist clients independently by providing information on a variety of personal legal such as wills and separation agreements, powers of attorney, and consumer law products. Draft legal documents and correspondence. Ensuring that all correspondence/documents are prepared using the proper format, capitalization, grammar, spelling and clarity. Independently act on behalf of the Legal Assistance office by contacting various businesses, insurance companies, or local courts to obtain relevant information for client cases as well as conduct legal research in various jurisdictions. Review and evaluate medical records, police blotters, line of duty investigations to support/identify claims. Interview and locate witnesses for tort claim processing. Collect and preserve relevant evidence. Process tort claim payments. Work performed may require creativity, and a working knowledge of relevant law.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position has a Temporary Duty (TDY) or business travel requirement of 25% of the time.
• Appointment to this position is subject to a one year probationary period unless the appointee has previously met the requirements as described in 5 CFR Part 315.
• This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security clearance or access for the duration of employment.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. Current Department of Army Civilian EmployeesCurrent Department of Defense (DOD) Civilian Employee (non-Army)Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel WorkforceInteragency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Non-Department of Defense (DoD) TransferPriority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference EligibleVeterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes 1) Performing administrative and clerical processes to include preparing and/or reviewing documents (e.g., court documents, real estate documents, contracts, insurance or benefits claims, mortgage or loan applications, tax forms, or other types of legal or administrative documents); 2) Interpreting rules, regulations, or written guidelines to assist in reviewing administrative actions to include reviewing documents for accuracy in accordance with applicable rules and regulations; 3) Utilizing office management software systems, such as the Windows, Microsoft Office, Microsoft Outlook, Power Point, and Microsoft Access or similar databases. 4) Maintaining file systems; and obtaining needed information from files or general reference sources. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-07). You will be evaluated on the basis of your level of competency in the following areas: Attention to DetailClericalLegal, Government and JurisprudenceTechnical Competence Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-07).

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address AG-APF-W4QVAA US ARMY GARRISON ABERDEEN PRV GRND DO NOT MAIL Aberdeen Proving Ground, MD 21005 US
• Name: Army Applicant Help Desk