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Are you looking for a Customer Service Specialist? We suggest you consider a direct vacancy at U.S. Mint in Washington. The page displays the terms, salary level, and employer contacts U.S. Mint person

Job opening: Customer Service Specialist

Salary: $112 015 - 145 617 per year
City: Washington
Published at: Nov 28 2023
Company: U.S. Mint
Employment Type: Full-time
This position is located at the United States Mint in Washington, DC in the Planning and Customer Support Division. As a Customer Service Specialist, you will plan, coordinate, and evaluate the logistical actions required to support circulating coinage distribution.

Duties

As a Customer Service Specialist, you will:

Requirements

Qualifications

You must meet the following requirements by the closing date of this announcement. Specialized Experience: Specialized experience for the GS-13 grade level is defined as one year of experience at the GS-12 level, or equivalent, that is directly related to the position and which has equipped the candidate with the particular knowledge, skills and abilities to successfully perform the duties of the position. Specialized experience is defined as: -Experience in the use of Order Management and Inventory Management modules of an Enterprise Resource Management (ERP) system (Oracle preferred); AND -Experience maintaining databases containing customer information; AND -Experience monitoring shipment and production schedules to identify potential problems and initiating proactive measures to insure on time delivery; AND -Experience in the scheduling, expediting and resolving issues with shipments via common and armored carriers.

Education

This job does not have an education qualification requirement.

Contacts

  • Address Headquarters - Manufacturing Department/PLAN AND CUSTOMER SUPPORT DIVISION Administrative Resource Center Parkersburg, WV 26101 US
  • Name: Applicant Call Center
  • Phone: 304-480-7300
  • Email: [email protected]

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