Job opening: Customer Service Specialist

Salary: $112 015 - 145 617 per year

Published at: Nov 28 2023

Employment Type: Full-time

This position is located at the United States Mint in Washington, DC in the Planning and Customer Support Division. As a Customer Service Specialist, you will plan, coordinate, and evaluate the logistical actions required to support circulating coinage distribution.

Duties

As a Customer Service Specialist, you will:

Requirements

Qualifications

You must meet the following requirements by the closing date of this announcement. Specialized Experience: Specialized experience for the GS-13 grade level is defined as one year of experience at the GS-12 level, or equivalent, that is directly related to the position and which has equipped the candidate with the particular knowledge, skills and abilities to successfully perform the duties of the position. Specialized experience is defined as: -Experience in the use of Order Management and Inventory Management modules of an Enterprise Resource Management (ERP) system (Oracle preferred); AND -Experience maintaining databases containing customer information; AND -Experience monitoring shipment and production schedules to identify potential problems and initiating proactive measures to insure on time delivery; AND -Experience in the scheduling, expediting and resolving issues with shipments via common and armored carriers.

Education

This job does not have an education qualification requirement.

Contacts

Address Headquarters - Manufacturing Department/PLAN AND CUSTOMER SUPPORT DIVISION Administrative Resource Center Parkersburg, WV 26101 US
Name: Applicant Call Center
Phone: 304-480-7300
Email: [email protected]

Map

Similar vacancies

Associate Director, Policy, EM-0301-00 (Government-wide) Jan 08 2024

$275 000 - 300 000

Advises and assists the Deputy Director in setting priorities and developing FDIC positions encompassing a wide range of substantive domestic and international public policy issues related to the imp...

City: Washington

Company: Federal Deposit Insurance Corporation

Deputy Director, Research and Regulatory Analysis, EM-0301-00 Mar 08 2024

$275 000 - 310 000

Directs highly trained, multi-disciplinary staff of economists and analysts that formulate and discover significant new evidence on important research questions in banking, and conduct research and a...

City: Washington

Company: Federal Deposit Insurance Corporation

Associate Director, Workforce Intelligence, EM-0301-00 May 09 2024

$275 000 - 300 000

Oversees effective and efficient Divisional programs relating to talent management, Entry-Level Examiner Hiring programs (including pathways), other division-wide hiring efforts, financial management...

City: Washington

Company: Federal Deposit Insurance Corporation

Associate Director, Policy, EM-0301-00 (Government-wide) Jan 16 2024

$275 000 - 300 000

City: Washington

Company: Federal Deposit Insurance Corporation

Deputy Director, Resource Management, EM-0301-00 Apr 29 2024

$275 000 - 310 000

Exercises responsibility for day-to-day oversight and long-range strategic planning for the program areas within Resource Management (RM). Provides executive oversight on the development and implemen...

City: Washington

Company: Federal Deposit Insurance Corporation

Useful links:

Jobs in Washington: vacancies →

What is the average salary of a miscellaneous administration and program in Washington →

Jobs for miscellaneous administration and program in DC: vacancies →

Gov and public sector miscellaneous administration and program: vacancies →

Goverment jobs in DC: vacancies →