The Supervisory Social Worker directs the New Patient Access Team (NPAT) for Behavioral Health Services. The Supervisory Social Worker reports directly to the Assistant Chief for Behavioral Health and ultimately to the Associate Chief of Staff for Behavioral Health (ACOS-BH).

Duties

VA Careers - Social Work: https://youtube.com/embed/enRhz_ua_UU The incumbent is responsible for the planning, establishing, and implementing of policies and procedures for the NPAT program; supervising staff for assigned program(s); and developing individual or group goals and objectives as well as monitoring, operating, evaluating, coordinating, and overseeing services in assigned program(s) for the El Paso VA Health Care System (EPVAHCS). The incumbent works collaboratively with the Behavioral Health Service (BHS) leadership [and any other agencies or groups as applicable] to assure assigned staff adhere to all current directives of VHA, and meet current Joint Commission standards, state licensure standards, and VA-OIG expectations. The incumbent will conduct ongoing intensive reviews and appraisals to ensure the accomplishment of objectives and adherence to standards set by governing and accreditation bodies. The incumbent also provides direct clinical services for a portion of his/her time. Duties will include, but are not limited to: The incumbent is fully responsible for management and oversight of assigned program(s). S/he provides leadership for programs in an effective manner, demonstrates a high level of initiative and independence in carrying out the administrative and patient care functions in accordance with the EPVAHCS and Veterans Health Administration policies and procedures. This covers multiple sites of care in the El Paso, Texas and Las Cruces, New Mexico catchment areas. The incumbent is fully responsible for developing all aspects of assigned program(s) that will enable Veterans to access case management and comprehensive medical and behavioral health care. The incumbent ensures continuity of patient care across all programs, the development and implementation of the plan of care. S/he facilitates the evaluation and treatment of Veterans who tend to have frequent and severe crises, lack family or an adequate community support network, poor at self-monitoring, frequently fail to comply with instructions and treatment, or have significant deficits in coping skills and require continuing professional psychosocial support. The purpose of the work is to apply professional clinical skill, and extensive knowledge and understanding of program management to the process of rehabilitation and integration of Veterans. The incumbent will facilitate the interpretation and application of VA guidelines to ensure standards maintained promote the health, safety, welfare, and happiness of Veterans. In consultation with the Assistant Chief, BHS and ACOS of Behavioral Health Service the incumbent makes recommendations for filling clinical and other program positions and further prepares assigned staff to form a functioning interdisciplinary team; provides training and consultation on a regular basis; coordinates and conducts student training within assigned program; coordinates staff development and in-service training for the assigned staff. The incumbent is responsible for planning, coordinating and evaluating all aspects of assigned program by maintaining a program-specific database and answering suspenses that ensure the provision of quality care and continuity of service. The incumbent is responsible for the supervision of all professional, para-professional and administrative staff in assigned program(s), including but not limited prescribers, therapist, RN's, LVN's, and support staff. Work Schedule: Monday to Friday 8:00am to 4:30pm Telework: Available; Adhoc-(Employees who telework on an occasional, episodic, or short-term basis, and have completed required telework training and telework agreement.) (Portion of day acceptable) Virtual: This is not a virtual position. Functional Statement #: 000000 Relocation/Recruitment Incentives: May be authorized for a Highly Qualified Individual. Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required Note: This is a Non-Bargaining Unit Position.

Requirements

Qualifications

Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education. Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Licensure. Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. English Language Proficiency. Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f). May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: Supervisory Social Worker, GS-13 Experience/Education: One year of experience equivalent to the GS-12 grade level. Experience must demonstrate possession of advanced practice skills in a specialty area or in administration demonstrating progressively more professional competency and judgment. Candidate may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience. Licensure/Certification: Individuals assigned as supervisory social workers must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure. In addition to the experience above, the candidate must demonstrate all of the following KSAs: (a) Ability to independently organize work, set priorities, and meet multiple deadlines. (b) Skill in a range of supervisory duties which includes clinical supervision, consultation, negotiation with other departments and quality improvement. (c) Ability to ensure provision of clinical social work services by supervised social workers. (d) Ability to delegate authority, manage priorities, coordinate work, and follow up on pending issues to complete duties in an accurate and timely fashion. (e) Ability to analyze organizational and operational problems, develop and implement solutions that result in efficient operations, and use data effectively to manage workload, quality, performance, and productivity within the service. (f) Ability to provide staff training and development. Preferred Experience: 1. Experience in working with Veteran Population. 2. At least 2 years of supervisory experience. 3. Demonstrated skill in efficiently managing new patient walk-ins and crises. 4. Demonstrated skill in efficiently managing complex consult processes. 5. Demonstrated skill in effective collaboration with outside departments. References: VA Handbook 5005/120 Part II Appendix G39 dated September 10, 2019 The full performance level of this vacancy is GS-13. The actual grade at which an applicant may be selected for this vacancy is GS-13. Physical Requirements: The work is sedentary. Some work may require movement between offices, hospitals, warehouses, and similar areas for meetings and to conduct work. Work may also require walking/standing, in conjunctions with travel to and attendance at meetings and/or conferences away from the work site. Incumbent may carry and lift light items weighing less than 15 pounds.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

The master's degree in social work must be fully accredited by the Council on Social Work Education (CSWE). Verification of accreditation may be made obtained from: Council on Social Work Education (CSWE) - Accreditation

NOTE: If your school has changed names, or is no longer in existence, you must provide this information in your application.

NOTE: If your school was accredited by Council on Social Work Education (CSWE) at the time of graduation but is no longer listed on the Council on Social Work Education (CSWE) website, you must provide documentation of accreditation with your application packet.

Contacts

• Address El Paso VA Clinic 5001 North Piedras Street El Paso, TX 79930 US
• Name: VISN 17 SSU USAS Group
• Email: [email protected]