Job opening: Registered Nurse (RN) Referral Coordinator
Salary: $63 894 - 112 053 per year
Published at: Nov 22 2023
Employment Type: Full-time
RCI Nurse's Manage and triages all incoming consults according to current VHA guidelines to get patient to first appointment prepared with all records/documentation needed by provider. Knowledgeable of RCI Guidebook and OCC Field Guidebook and utilizes these tools to guide practice. Competent in Consult Toolbox, CTM, RMS (or other scheduling tools) and utilizes these appropriately. Other duties as assigned to include but not limited to provide coverage for other RCI nurses as needed.
Duties
Manage and triages all incoming consults according to current VHA guidelines to get patient to first appointment prepared with all records/documentation needed by provider.
Knowledgeable of RCI Guidebook and OCC Field Guidebook and utilizes these tools to guide practice.
Competent in Consult Toolbox, CTM, RMS (or other scheduling tools) and utilizes these appropriately.
Follows Service Agreements and Triage Tools to guide consult management.
Collaborates with appropriate provider for plan of care of complex cases, or guidance is needed outside of the Triage Tool is needed.
Documents consult triage on consult, clearly outlining pre-work needed/completed, additional info needed per Service Agreement/Triage Tool, clear plan, and next steps for patient.
Communication with patients to discuss all appropriate care delivery options.
Liaison with PACT RN, CC RN, Specialty Area Case Managers, and CC&ICM Lead Coordinators to ensure referrals are complete with clear reason/question, consult is triaged and prepared for specialty clinic or community care visit, collaboration with Lead Coordinator RNs for high utilizers/complex patients.
When CC chosen by patient for care delivery, places CC consult and facilitates clinical approval of CC per DOA, works with CC to ensure handoff of patient.
Prepares patients for their appointments.
Coordinates care and travel of patient for all patients including coordination with tertiary facilities.
Demonstrate ability to educate patient and families.
Collaboration and handoff to Admin RCT for identified scheduling needs.
Assists with scheduling needs.
Follows up with Nurse VCMs in timely manner.
Accurately documents all necessary information.
Other duties as assigned to include but not limited to provide coverage for other RCI nurses as needed.
Preferred Experience
BSN Preferred
Case Management
Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory
Work Schedule: Monday through Friday 7am to 430pm
Telework: May be available
Virtual: This is not a virtual position.
Financial Disclosure Report: Not required
Qualifications
VA Healthcare System Serving Ohio, Indiana and Michigan (VISN 10) advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.
Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.
Basic Requirements:
United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
English Language Proficiency. In accordance with 38 U.S.C. 7402(d), no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English.
Graduate of a school of professional nursing approved by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE). The approving official may authorize a waiver of the requirement for ACEN or CCNE accreditation of any degree in nursing provided the college or university has regional accreditation from an accrediting body recognized by the Department of Education at the time of the candidate's graduation and the composite qualifications of the applicant warrant such consideration. In cases of graduates of foreign schools of professional nursing, possession of current, full, active and unrestricted registration will meet the requirement of graduation from an approved school of professional nursing. OR The completion of coursework equivalent to a nursing degree in a MSN Bridge Program that qualifies for professional nursing registration constitutes the completion of an approved course of study of professional nursing. Students should submit the certificate of professional nursing to sit for the NCLEX to the VA along with a copy of the MSN transcript. (Reference VA Handbook 5005, Appendix G6) OR In cases of graduates of foreign schools of professional nursing, possession of a current, full, active and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing.
Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth (i.e., Puerto Rico) of the United States, or the District of Columbia.
Grade Determinations: The following criteria must be met in determining the grade assignment of candidates, and if appropriate, the level within a grade:
Nurse II - A BSN with approximately 2-3 years of nursing practice/experience; OR ADN or Diploma in Nursing and a Bachelor's degree in a related field and approximately 2-3 years of nursing practice/experience; OR a Master's degree in nursing or related field with a BSN and approximately 1-2 years of nursing practice/experience; OR a Doctoral degree in nursing or meets basic requirements for appointment and has doctoral degree in a related field with no additional nursing practice/experience required.
Nurse III - Master's degree in nursing or related field with BSN and approximately 2-3 years of nursing practice/experience; OR a Doctoral degree and approximately 2-3 years of nursing practice/experience.
Note regarding MSN degrees: If your MSN was obtained via a Bridge Program that qualifies for professional nursing registration, a BSN is not required.
Reference: VA Regulations, specifically VA Handbook 5005, Part II, Appendix G-6 Nurse Qualification Standard. This can be found in the local Human Resources Office.
Physical Requirements:
This position involves considerable amount of standing, walking, stooping, bending, reaching, lifting, and turning. It requires restraining confused clients, repositioning patients, assisting with transfers from wheel chairs/stretchers and transporting them to other departments or facilities. Mechanical devices are available and are required to be used for heavy or difficult to lift clients. The work may involve pushing or lifting in excess of 50 pounds and going up and down flights of stairs. The position requires visual and auditory acuity at a level to provide safe and effective nursing care. The position requires the nurse to work for periods of time with arms above shoulder level or with neck in a fully flexed or extended position and the ability to physically control or defend against emotionally ill clients. The position also requires ability to work on computers for extended periods of time.
Education
IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here:
http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:
http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.
Contacts
- Address Richard L Roudebush VA Medical Center
1481 West Tenth Street
Indianapolis, IN 46202
US
- Name: Christopher Sorum
- Phone: 317-734-7250
- Email: [email protected]
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