This position serves as the Administrative Officer for the Quality Management Service within the Beckley VA Health Care System with the coordination and monitoring of all QM programs. The duties will include (but will not be limited to) assisting with surveys and reports, performance improvement activities, policy development, and the Medical Center Policy (MCP) development and retention system. The incumbent will serve as an advisor to the Chief of Quality Management.

Duties

Major duties and responsibilities include: Administrative Management: provides overall administrative management for the service; interprets administrative policies, develops local policies and defines administrative requirements; provides advice to supervisors; monitors performance and suspense actions; monitors training completion and accomplishments of all staff; coordinates security clearances and access for visitors and contractors as necessary; Human Resources Liaison/Personnel Support: Coordinates and tracks all services human resources activities and ensures all actions are properly completed in accordance with established deadlines. Provide guidance to other staff members regarding administrative, management, and HR processes, as well as other programs, and regulations. Coordinate with HR and staff office to ensure personnel actions are efficiently initiated and completed in a timely manner; Budget/Fiscal: manages budget formulation and execution for a changing budget of administrative expenses; serves as a purchase card holder and approving official for equipment and commodities procured; prepares budget estimates and identifies changes as needed; Administrative Analysis: Acts as a QM consultant with all QM programs throughout the facility. Analyzes various reports relating to quality improvement to ensure desired outcomes and selection of methods for measuring quality of services. Keeps informed of Joint Commission, CARF, and VHA regulations and requirements. Performs quality management and systems redesign activities, which are designed to improve quality of transaction procession, customer service activities or other procedures. Performs service performance improvement monitoring and other service-related performance measures. Ability to reconcile contradictory requirements in preparing staff recommendations and/or in coordinating clinical and administrative services; Performs other related duties as assigned. Work Schedule: Full-Time, Monday - Friday, 8:00 am - 4:30 pm Telework: Not Available Virtual: This is not a virtual position. Position Description/PD#: Administrative Officer/PD517-23174-0 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To meet the minimum qualifications for this position, you must meet one of the following: SPECIALIZED EXPERIENCE - One (1) full year of specialized experience equivalent to the GS-7 level in the Federal service that equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of an Administrative Officer, and that is typically in or related to the work of this position. Specialized experience includes: Coordinating and monitoring the functions of administrative services within an office; managing budget activities; assisting with human resources functions to include recruitment, position classification, performance, training, etc.; preparing letters, reports and presentations; retaining procurement records and reconciliations. NOTE: Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. ~OR~ EDUCATION - Have successfully completed a master's or equivalent graduate degree, or 2 full years of progressively higher level graduate education leading to such a degree, or an LL.B. or J.D. in a related field that demonstrates the knowledge, skills, and abilities necessary to do the work of this position. NOTE: Transcripts must be submitted with application. Education cannot be credited without documentation. ~OR~ COMBINATION - Possess equivalent combinations of successfully completed graduate level education (in excess of the first year or 18 semester hours) and specialized experience to meet total experience requirements. NOTE: If using education combined with specialized experience to qualify, a copy of your transcript is required. You will be rated on the following Competencies as part of the assessment questionnaire for this position: · Administration and Management: Planning, coordination, and execution of business functions, resource allocation, and production. · Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing presentations; listens to others, attends to nonverbal cues, and responds appropriately; produces information, which may include technical material that is appropriate for the intended audience. · Decision Making: Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change. · Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. · Attention to Detail: Is thorough when performing work and conscientious about attending to detail. · Information Management: Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems. · Reading: Understands and interprets written material, including technical material, rules, regulations, instructions, reports, charts, graphs, or tables; applies what is learned from written material to specific situations. Physical Requirements and Work Environment: The work is primarily sedentary and is usually accomplished while seated at a desk or table, typically in an adequately lighted and climate controlled office. Some standing, walking, bending and lifting (up to 40 lbs.) is required. Physical exertions including stretching, reaching and pulling or pushing cares occurs when assisting with inventories or activities involving retrieving items from shelves and cabinets.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Beckley VA Medical Center 200 Veterans Avenue Beckley, WV 25801 US
• Name: Undrea Young
• Phone: 504-810-4406
• Email: [email protected]