This position is located in the Facilities Management Service at Sheridan VA Medical Center in Sheridan, WY. The Facility Services Assistant provides direct assistance to the Maintenance Operations Section of this facility through the coordination and monitoring of the complex Engineering Work Management Program as established by the Maintenance Supervisors, Deputy Chief and Chief of the Facilities Management Service.

Duties

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** The Facility Services Assistant is responsible for directing work assignments and evaluating the effectiveness of the maintenance program under the direct supervision of the Maintenance Supervisors. Major duties and responsibilities include but not limited to: Fielding a multitude of work requests from across the facility, received through telephone calls, in person reports and emails/teams' messages, that are entered directly into the work order system Entering the work orders not directly entered in the system by others and assigning the requests to the proper sections of maintenance, after determining priority to be given per SOP Using customer service skills in dealing with work order requestors; tracking work orders; and providing updates as needed to requestors Entering required completion data (primary technician's name, man-hours and material costs involved, completion date) into the Engineering Automated Computer System Monitoring the status of work orders; running a computer-generated listing of work orders; meeting with Maintenance Supervisors to verify the status of each listing Navigating the Vista and Above Par programs to provide reports as needed for work order history and status Generating other automated stat system reports derived from the Engineering Work Management Program as requests Maintaining shop supplies, (i.e.) office items, break room and bathroom supplies Contacting vendors to request quotes for parts and services as requested by maintenance personnel to complete work requests Updating work orders on status of parts, material cost, vendor cost and purchase order number Managing the Preventative Maintenance program in VISTA to ensure required maintenance data is properly tracked and work orders are scheduled against requirements Monitoring systems showing the real time operational status of facility systems Preparing reports and analyzing data from these systems Participating in the facility Environment of Care program through weekly team inspections of structures followed by submission of deficiencies noted Performing a similar function for other periodic inspections, such as, but not limited to physical security inspections and Mental Health Environment of Care inspections Reviewing updating the VA Space Files, containing data on buildings and rooms Performing other related duties as assigned. Work Schedule: Monday to Friday; 07:30 a.m. to 04:00 p.m. Recruitment & Relocation Incentives: Not authorized Financial Disclosure Report: Not Required

Requirements

Qualifications

Minimum Requirement: The following are minimum requirements for appointment as a Facility Services Assistant in the Veterans Health Administration (VHA), which all applicants must met. Specialized Experience (GS-07): You must have one (1) year of specialized experience that equipped you with the particular knowledge, skills, and abilities (KSA's) to perform successfully the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level (i.e., GS-06). Qualifying examples of specialized experience would typically include but are not limited to: understanding responsibilities and functions of various shop areas within a Maintenance Operation Service through work experience related to construction/maintenance; processing work orders/requests for a Maintenance Operations Service of a facility; and utilizing various computer programs and Microsoft Office equivalent programs. (CLEAR DETAILS OF EXPERIENCE REQUIRED: Your resume must show complete information for each job entry, such as beginning and ending dates of employment, duties performed, and/or total hours worked per week.) You will be rated on the following Competencies as part of the assessment questionnaire for this position: Attention to DetailCustomer Service (Clerical/Technical)Information ManagementTechnical Competence IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Physical Requirements: Daily operations are a sedentary function performing an abundance of work at a desk. Other functions will mainly include walking around looking at areas of concern and performing direct customer service functions. Incumbent may at times be asked to assist shops with safety overview and occasional lifting of less than 30 pounds. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

IMPORTANT: There is no educational substitution at this grade level.

Contacts

• Address Sheridan VA Medical Center 1898 Fort Road Sheridan, WY 82801 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]