This position functions as the Executive Assistant to the Chief Nurse Officer and will provide support to the VISN Executive Leadership Team. The incumbent is responsible for coordinating issues at both a VISN and local level that often have national implications.

Duties

The primary purpose of this position is to serve as the principle Executive Assistant to the Chief Nurse Officer. The position will provide support to health care management officials by analyzing, evaluating, advising on and/or coordinating health care delivery systems and operations. The incumbent provides full and complete support to VISN 17 ELT members and serves as an advisor on matters related to both internal and external operations. The incumbent works closely with senior management officials and others in implementing and evaluating policies, plans, and internal operational systems. This position exercises broad latitude and provides senior expert level advice to senior personnel, and/or agency officials concerning complex, novel, and unusual healthcare issues. The incumbent assists with special complex assignments often of a highly sensitive and confidential nature and interacts with Medical Center management, VA Central Office officials, senior leaders, government agency officials, and others. Given the incumbent's involvement at all levels (VA Central Office, VISN Office and the Medical centers), intimate knowledge about the missions, functions and operation of all three is required in order to provide support as needed. The incumbent works closely with senior management officials and others in implementing and evaluating policies, plans, and internal operational systems. Addresses specific problem areas and applies a high degree of analytical ability and specialized healthcare knowledge to the management of healthcare delivery systems. This position exercises broad latitude and provides senior expert level advice to senior personnel, and/or agency officials concerning complex, novel, and unusual healthcare issues. Additionally, the involvement of the incumbent may directly impact the initiation, expansion, and/or curtailing of programs, reallocation and reprogramming of funds, reorganization of service, prioritization of projects and programs and determination of both short and long-term goals. Work Schedule: Monday - Friday 8:00 am to 4:30 pm CST Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Supervisory Health System Specialist (EA to CNO)/PD006000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/01/2023. Individual Occupational Requirements: Individuals must possess an undergraduate or graduate level degree with a major or study in a hospital administration, public administration with course work in health care administration OR progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following:* Missions, organizations, programs, and requirements of health care delivery systems;* Regulations and standards of various regulatory and credentialing groups; and* Government-wide, agency; and facility systems and requirements in various administrative areas such as budget, personnel, and procurement OR successful completion of an agency-sponsored on-the-job training program may be substituted for qualifying experience, provided it included a formal individualized training plan. Such a training program must have been conducted in an operating health care system and included: *Assignments providing a knowledge of basic health system administration philosophies, practices, and procedures, and basic government administrative policies and requirements; *Practical assignments providing an opportunity to apply health system administration skills and principles (as the individual progresses, work assignments must be characteristic of the grade level to which he or she is assigned); and *Oversight by an experienced health system administrator with periodic evaluation of the individual's progress and appropriate adjustment of the training program. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-14 position you must have served 52 weeks at the GS-13. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-13 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: provide support to health care management officials by analyzing, evaluating, advising on and/or coordinating health care delivery systems and operations; works closely with senior management officials and others in implementing and evaluating policies, plans, and internal operational systems; assists with special complex assignments often of a highly sensitive and confidential nature and interacts with Medical Center management, VA Central Office officials, senior leaders, government agency officials, and others; analyzes and evaluates, on a quantitative or qualitative basis, the effectiveness of programs or operations in meeting established goals and objectives; Develops both long- and short-range policies and plans for the organization by coordinating the medical administration needs of the organization(s) to which accountable. You will be rated on the following Competencies for this position: Customer Service Interpersonal Skills Critical Thinking Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is sedentary. Some work may require movement between offices, hospitals, warehouses, and similar areas for meetings and to conduct work. Work may also require walking/standing, in conjunctions with travel to and attendance at meetings and/or conferences away from the work site. Incumbent may carry and lift light items weighing less than 15 pounds For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address VISN 17 VA Heart of Texas Health Care Network 2301 East Lamar Blvd., Suite 650 Arlington, TX 76006 US
• Name: VISN 17 SSU USAS Group
• Email: [email protected]