The Investigation Coordinator (IC) is responsible to coordinate and oversee all incoming requests for investigations and/or fact findings related to Administrative Investigative Boards, Office of Accountability and Whistleblower Protection, Office of Inspector General, Office of General Counsel, Government Accountability Office, Equal Employee Office, Harassment Prevention Program, small Tort Claims, and internal staff issues. Position to be filled at Big Spring, Abilene or San Angelo, Texas.

Duties

*** Non-Bargaining Position *** Management Oversight and Coordination of Corporate Compliance Investigations (65%) The Investigation Coordinator (IC) coordinates, determines, evaluates, and conducts assessments for investigation(s) and/or fact finding(s) regarding Administrative Investigative Boards (AIBs) related to both clinical and non-clinical issues and, upon approval of the Director, will organize and implement investigation(s) and/or fact finding(s) AIB actions. The Investigation Coordinator (IC) will direct the assignments of the AIB Charge Letters to assigning AIB Team members and support staff in completing the AIB. The IC will also coordinate in setting up the required resources (i.e., supplies, interview rooms, Control Fund Point (CFP) management, scheduling interviews, obtaining, and paying for a Court Reporter, etc.). The Investigation Coordinator (IC) will complete and provide a final written report to the Director or the requesting Executive Leadership Team member or Service Chief regarding the outcome of those investigation(s) and/or fact finding(s). Leads and/or facilitates coordination of investigations of alleged administrative misconduct, patient abuse, and other improprieties as directed by Corporate Compliance Chief or other Executive Leadership. Program Oversight and Investigation Data (20%) The Investigation Coordinator (IC) is the primary staff member designated to coordinate and perform investigation(s) and/or fact finding(s), the IC has the responsibility of program oversight. As needed and when applicable, the Investigation Coordinator (IC) can delegate investigations and/or Fact Findings to other AIB members, Service Chiefs, and Corporate Compliance Service (CCS) staff. The Investigation Coordinator (IC) is responsible to collaborate with OGC, EEO/HPP, and ELR/HR in developing and maintain investigation(s) and/or fact finding(s) final summaries. The Investigation Coordinator (IC) ensures final summaries, investigation(s) and/or fact finding(s) questions follow the IC program templates. The Investigation Coordinator (IC) is responsible to adjust all program templates as directed by OGC, EEO/HPP, and ELR/HR or as necessary. Develops programs to ensure that investigation(s) and/or fact finding(s) are planned and executed in a manner that captures any unsatisfactory conditions and elements to be identified and reported in a manner that allows for action. Will manage oversight of established Corporate Compliance budget and maintain Court Reporter Services. Will submit annual budget requests needed to support Court Reporting Services. Will review and submit all invoices. Education and Training (15%) Oversees the development and implementation of regular and effective education and training for all WTVAHCS employees on issues relating to conducting fact findings and investigations. The Investigation Coordinator (IC) collaborates with OGC, EEO/HPP, and ELR/HR in developing and providing investigation(s) and/or fact finding(s) trainings. The Investigation Coordinator (IC) leads and assists ELR/HR in the performance of training, in-services, and other educational activities to staff on topics of Fact Findings, Investigations, and investigation reports including report formatting for submissions to external agencies and offices. Provide monthly, quarterly, and annual investigation(s) and/or fact finding(s) trainings as requested, as directed, or as needed. Work Schedule: Monday - Friday 8:00 a.m. - 4:30 p.m. or 7:30 a.m. - 4:00 p.m. Compressed Work Schedule: Available Telework: Available Position Description Title/PD#: Health System Specialist (Investigation Coordinator) / PDHA519-00106-0 Physical Requirements: The work involves intense concentration and relatively long periods of sitting with some walking. Training involves standing and walking during interactions with Executive Leadership, Service Chiefs, Supervisors, and other medical staff and as appropriate. Work is generally sedentary, working predominately with the computer, but standing, bending, walking, and carrying of lightweight items such as reports, and manuals weighing less than 15 pounds are required.

Requirements

• You must be a U.S. citizen to apply for this job
• Subject to a background/suitability investigation
• May serve a probationary period
• Selective Service Registration is required for males born after 12/31/1959
• A complete application package; Resume, Transcripts, etc.
• Selected applicants will be required to complete an online onboarding process
• Required to live within 50 miles of Big Spring, Abilene or San Angelo, Texas

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/27/2023. Individual Occupational Requirements: Undergraduate and Graduate Education: Major study -- hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration. or Specialized Experience: (for positions above GS-5): Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following. Such experience may have been gained as an administrative officer, management analyst, or administrative or clinical program manager or supervisor in a health care delivery system. Missions, organizations, programs, and requirements of health care delivery systems; Regulations and standards of various regulatory and credentialing groups; and Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. Special Provision for Inservice Placement: Successful completion of an agency-sponsored on-the-job training program may be substituted for qualifying experience, provided it included a formal individualized training plan. Such a training program must have been conducted in an operating health care system and included: Assignments providing a knowledge of basic health system administration philosophies, practices, and procedures, and basic government administrative policies and requirements; Practical assignments providing an opportunity to apply health system administration skills and principles (as the individual progresses, work assignments must be characteristic of the grade level to which he or she is assigned); and Oversight by an experienced health system administrator with periodic evaluation of the individual's progress and appropriate adjustment of the training program. You may qualify based on your experience and/or education as described below: GS-11 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-9 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include: develops detailed investigation summaries, evidence files/databases, and objectives for the long-range implementation and administration of integrity and compliance; utilize national planning documents, strategic risk plans, and the vision, mission, and value statements as guidelines to assist the Corporate Compliance Chief, Medical Center Director, Associate Director, Associate Director for Patient Care Services, and Chief of Staff in developing strategic risk plans; create and maintain statistical data for decision making purposes; develop methods and tools to evaluate the efficiency, effectiveness and productivity of investigations within all service lines; serves in a key role in developing; monitoring and providing management advisory services intended to ensure optimal organizational effectiveness. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree or LL.M., if related. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work of this position (i.e., hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration). (Transcripts Required) OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and education beyond master's degree to qualify for this level. (Transcripts Required). Your resume will be reviewed for the following Competencies: Attention to Detail Decision Making Oral Communication Teaching Others Technical Competencies Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

If your school has changed names, or is no longer in existence, you must provide this information in your application.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Contacts

• Address George H O'Brien Jr VA Medical Center 300 Veterans Boulevard Big Spring, TX 79720 US
• Name: VISN 17 SSU USAS Group
• Email: [email protected]