Serves as operations manager for the Community-Based Outpatient Clinics (CBOCs) within the West Texas VA Health Care System (WTVAHCS): Abilene CBOC, Wilson and Young CBOC (Odessa TX.), San Angelo CBOC, Hobbs CBOC (Hobbs NM),and Ft. Stockton Clinic. Responsible for planning, organizing, directing, coordinating, evaluating and improving administrative and supporting medical operations for Veteran care and treatment. Primary duty location is the George H. O'Brien VAMC Big Spring TX.

Duties

Recruitment or Relocation Incentive may be authorized for a highly qualified applicant. Recruitment incentives may be authorized to full-time, part time, or intermittent individuals in their first appointment as a Federal employee or to a newly appointed former Federal employee with at least a 90-day break in service. Duties include, but are not limited to: Plans, Directs, Coordinates and Manages the Community-Based Outpatient Clinic's Operations (CBOC) Planning, directing, coordinating and managing the functions, work operations and activities of the CBOCs within the West Texas VA Health Care System: Abilene CBOC, Wilson and Young CBOC (Odessa TX.), San Angelo CBOC, Hobbs CBOC (Hobbs NM) and Ft. Stockton Clinic Developing internal policies, methods and procedures for carrying out the mission functions, based on guidance and directives of West Texas VA Health Care System and VACO Organizing functions and operations to maximize utilization of resources and clinic performance Coordinating work operations with clinical and administrative personnel both inside and outside the CBOC Establishing workflow and functional assignments Maintaining performance and staffing data Developing short- and long-range plans for achieving them in conjunction with the overall plans of the West Texas VA Healthcare System consistent with the current strategic planning process Evaluating the health dare system's program goals and objectives Conducting surveys, gathering data and preparing report of findings on a variety of administrative operations and program measures, organizational improvement, organizational design and position management and coordination among the health care system services Researching, identifying and analyzing trends in the use of funds Evaluating the effects of continuing changes in CBOC operations, plans and funding Monitoring, reviewing and verifying obligations, expenditures, reimbursable orders and requests for allotments Identifying and reporting differences Supervisory Personnel Management Advising and providing counsel to employees regarding policies, procedures and directives of management Selecting or recommending selection of candidates for vacancies, promotions, details and reassignments in consideration of skills and qualifications, mission requirements and EEO and diversity objectives Developing, modifying and/or interpreting performance standards Explaining performance expectations to employees and providing regular feedback on strengths and weaknesses Holding employees responsible for satisfactory completion of work assignments Effecting minor disciplinary measures such as warnings and reprimands and recommending action in more serious disciplinary matters Preparing documentation to support actions taken Identifying employee developmental needs and providing or arranging for training (formal and on-the-job) to maintain and improve job performance Encouraging self-­development Approving leave schedule assuring adequate coverage for peak workloads and traditional holiday vacation time Promoting an environment in which employees are empowered to participate in and contribute to effective mission accomplishment Program Evaluation and Community Relationships Developing and coordinating with Clinical Quality Management and Patient Safety Offices a quality assurance program to ensure both clinical and administrative activities are following standards issued by various accreditation and regulatory groups Addressing patient complaints related to the communication of clinical aspects of their care Serving as the CBOC Contracting Officer Technical Representative Representing CBOCs with the health care system's Executive Leadership, Service Chiefs, clinical and administrative mangers Exercising significant responsibilities in dealing with officials of other units or organizations and/or in advising higher grade medical and management staff Maintaining close liaison with other agencies, establishments, councils, and special emphasis groups Researching and determining or recommending appropriate actions or interpretation of issues that impact the CBOCs and the health care system Work Schedule: Fulltime, Monday thru Friday 8:00 a.m. to 4:30 p.m. Position Description Title/PD#: Supervisory Health System Specialist - Recruitment/Relocation Incentive Authorized/PD519-1139-0 Physical Requirements: The work is sedentary. Some work may require movement between offices, hospitals, warehouses, and similar areas for meetings and to conduct work. Work may also require walking/standing, in conjunctions with travel to and attendance at meetings and/or conferences away from the work site. Incumbent may carry and lift light items weighing less than 15 pounds. Not a Bargaining Unit position.

Requirements

• You must be a U.S. citizen to apply for this job
• Subject to a background/suitability investigation
• May serve a probationary period
• Selective Service Registration is required for males born after 12/31/1959
• A complete application package; Resume, Transcripts, etc.
• Selected applicants will be required to complete an online onboarding process
• Selected applicants may be required to complete a Supervisory Probationary period

Qualifications

Health System Specialist GS-11 requires the Individual Occupational Requirement be met. Individual Occupational Requirement Undergraduate and Graduate Education: Major study- hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration. OR Specialized Experience: Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: missions, organizations, programs, and requirements of health care delivery systems; regulations and standards of various regulatory and credentialing groups; and government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. OR Special Provision for Inservice Placement - Successful completion of an agency-sponsored on-the-job training program may be substituted for qualifying experience, provided it included a formal individualized training plan. Such a training program must have been conducted in an operating health care system and included: assignments providing a knowledge of basic health system administration philosophies, practices, and procedures, and basic government administrative policies and requirements; practical assignments providing an opportunity to apply health system administration skills and principles and oversight by an experienced health system administrator with periodic evaluation of the individual's progress and appropriate adjustment of the training program. To qualify for this position, applicants must meet all requirements by the closing date of this announcement. GS-11 grade level: One year of specialized experience (equivalent to the GS-09 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: knowledge of health care management principles and practices methods and techniques to plan, direct, coordinate and manage the functions, work operations and activities of medical clinics; organizing functions and operations to maximize utilization of resources and clinic performance; skill in analytical and evaluative methods and techniques to plan, design and conduct studies or investigations pertaining to the efficiency and effectiveness of program operations and the improvement of administrative programs for the delivery of medical treatment and care for patients; ensuring both clinical and administrative activities are in compliance with standards issued by various accrediting and regulatory agencies/groups and initiating corrective action on deficient elements; monitoring the use and rating of expenditures; analyzing budgetary relationships and developing recommendations for budgetary actions (e.g., requesting allotments or reprogramming funds among object classes) to changing program, operations and budgetary deadlines and objectives and coordinating work operations with clinical and administrative personnel both inside and outside the clinics. OR Applicants may substitute education for the experience required for the GS-11 level. A Ph.D. or equivalent doctoral degree or three full years of progressively higher level graduate education leading to such a degree or LL.M., if related. (TRANSCRIPTS REQUIRED) OR Applicants may also combine education and experience to qualify at the GS-11 level. To calculate, first identify the percentage of required education you have earned (when substituting, you cannot use the first 60 semester hours that you earned). Then identify the percentage of required experience you possess. Add the two percentages. The total percentage must equal at least 100 percent to qualify at the GS-11. For example, an applicant who has 9 semester hours of graduate level education (i.e. 50% of graduate education required) and 6 months of creditable specialized experience (i.e. 50% of the required experience) would equal 100% of the required experience for the position A transcript must be submitted with your application if you are basing all or part of your qualifications on education. You will be rated on the following Competencies for this position: Administration and management Leadership Knowledge management Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

NOTE: If your school has changed names, or is no longer in existence, you must provide this information in your application.

Contacts

• Address George H O'Brien Jr VA Medical Center 300 Veterans Boulevard Big Spring, TX 79720 US
• Name: VISN 17 SSU USAS Group
• Email: [email protected]