You will serve as a IT Specialist (System Analysis/Network Services) in the Administration Department, Navy Environmental and Preventative Medicine Unite Two of NAVENPVNTMEDU 2 NORFOLK. This announcement uses the OPM DHA for Cybersecurity to recruit and appoint qualified candidates to certain positions in the competitive service.

Duties

You will be the sing point of contact for IT systems management and support within the Unit. You will responsible for maintaining all hardware and software for computerized applications. You will troubleshoot and manage the repair of all information systems.

Requirements

• Must be a US Citizen.
• Must be determined suitable for federal employment.
• Must participate in the direct deposit pay program.
• New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
• Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
• Males born after 12-31-59 must be registered for Selective Service.
• You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
• You will be required to successfully complete a pre-appointment physical examination.
• This position is eligible for part time, full time or ad-hoc telework at the discretion of management.
• This position may require travel from normal duty station to CONUS and OCONUS and may include remote or isolated sites. You must be able to travel on military and commercial aircraft for extended periods of time
• This position is subject to work an uncommon tour, including nights, weekends, and holidays to meet mission requirements (may be subject to call back or emergency overtime).

Qualifications

I have one year of information technology related experience in the federal service or private or public sector demonstrating the following four competencies, as defined: 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. IT-related experience demonstrating this competency includes: Reviewing your information technology related work to ensure you followed the instructions provided in job aids and standard operating procedures before turning it in for higher level review. 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. IT-related experience demonstrating this competency includes: Helping end users change the desktop display configurations on their workstations. 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. IT-related experience demonstrating this competency includes: Presenting training to end users on how to create an account and submit help tickets in a new information technology system. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. IT-related experience demonstrating this competency includes: Resolving common issues end users have when using an information technology system. For GS-12: In addition to my experience demonstrating the four competencies above, I have one year of specialized experience equivalent to the next lower grade level (GS-11) or pay band in the federal service or equivalent experience in the private or public sector: Applying IT principles, methods, and practices. Utilizing IT security principles, tools, and project management. Providing Information Technology, Information Security to include installation, operations, management, and maintenance (troubleshooting) consistent with the mission, goals, and objectives of the unit's strategic plans. Utilizing thorough knowledge of how to remote into the Unit IT system to provide support to assigned personnel when they have an IT issue (while absent or away from the Unit). Assessing IT programs, effectiveness and investigating a variety of unusual IT issues. Applying Information Technology concepts, principles, methods, and practices that will fully support the mission and program of the Unit that is sufficient to accomplish the assignment. Carrying out difficult IT issues. Providing advice and guidance on a wide range and verity of complex IT issues, able to interpret IT polices, standards and guidelines. Utilizing overall effectiveness and efficiency of technical and automated support programs. Additional qualification information can be found from the following Office of Personnel Management web site: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

Contacts

• Address NAVENPVNTMEDU 2 NORFOLK NAVENPVNTMEDU 2 NORFOLK Norfolk, VA 23511 US
• Name: Department of Navy EIC
• Email: [email protected]