These positions are assigned to the Billing and Collections Team, Debt Management Department, Support Operations Directorate, Payment Operations (104P), VHA Office of Finance located in Denver, Colorado. The employee serves as an accounts receivable technician in the Billing and Collections Team, reporting to the Fiscal Accounts Supervisor.

Duties

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** This position involves a multi-grade career ladder. The major duties listed below represent the full performance level of GS-7. At the GS-6 grade level, you will perform assignments of a more limited scope and with less independence. You will progressively acquire the background necessary to perform at the full performance level of GS-7. Promotion is at the discretion of the supervisor and is contingent upon satisfactory performance, availability of higher-level work and availability of funds. Duties include, but may not be limited to the following: Receives, opens, date-stamps, sorts, distributes, and secures mail and negotiable instruments. Logs check collections and related correspondence. Logs deposits collected by others. Performs research to determine the reasons for collections. Determines the specific obligation, bill of collection, and claim number to apply claim expenditure refunds to. Evaluates whether collections comply with Appropriations Law. Prepares vouchers to refund collections not in compliance with Appropriations Law. Evaluates collections and determines appropriate codes to record cash receipts and transfers out of suspense accounts. Provides supporting documentation to the people who approve and record cash receipts and transfers of collections out of suspense accounts. Inputs collection information into subsidiary accounts receivable system for collections related to bills of collection. Provided VHA Accounting with official back-up documentation to support inputs of collection information into the subsidiary accounts receivable system for collections related to bills of collection. Records recovery audit collections to specific cases in the automated systems used to manage the recovery audit program. Prepares receipts for checks collected. Sorts, controls, and processes deposits of checks. Provides customer assistance to customer and client queries concerning status of collections. Work Schedule: Full Time, Monday - Friday, 8:00 am - 4:30 pm Recruitment & Relocation Incentives: Not authorized. Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Financial Disclosure Report: Not Required.

Requirements

Qualifications

To qualify for this position, you must meet one of the following: To Qualify for the GS-6: Applicants must possess at least one (1) year of specialized experience that equipped them with the particular knowledge, skills, and abilities to perform successfully the duties of this position, and that is typically in or related to the work of this position. To be creditable, this experience must have been equivalent to at least the GS-5 level in the Federal service. Specialized experience includes researching to make determinations where payments should be applied. To Qualify for the GS-7: Applicants must possess at least one (1) year of specialized experience that equipped them with the particular knowledge, skills, and abilities to perform successfully the duties of this position, and that is typically in or related to the work of this position. To be creditable, this experience must have been equivalent to at least the GS-6 level in the Federal service. Specialized experience includes researching to make determinations where payments should be applied, preparing cash receipts for deposit and inputting information into accounting systems regarding collections. You will be rated on the following Competencies as part of the assessment questionnaire for this position: Decision MakingOrganizational AwarenessSelf-ManagementTechnical Documentation IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Physical Requirements: The work may require some physical effort such as standing, walking, bending, or sitting. There are no special physical demands. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

MPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

There is no educational substitution at this grade level.

NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address VHA Servicing Human Resources Office - 2 2402 Wildwood Ave Suite 301 Sherwood, AR 72120 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]