This position is located in the VA Nebraska-Western Iowa Health Care System, Nebraska. The incumbent must have the knowledge, skills and abilities to support all assigned programs within Extended Care & Rehabilitation (EC&R). This position will be assigned to provide support to one or more of the assigned programs within EC&R as determined appropriate by the Service Line director or direct supervisor. May be located in Omaha, Lincoln or Grand Island with occasional travel to Omaha

Duties

The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being. Major Duties listed but not limited to: Receive phone calls from patients, other departments, and any other customer to the service line, either internal or external, and independently routes the call to the correct recipient Compose routine correspondence regarding administrative support or clerical functions in the office Utilize the correct formats for all necessary documentation and communicates the documentation to all appropriate recipients Obtain and enter workload data for the service line Must be proficient in Excel, PowerPoint, Word and Outlook Responsible for serving as the primary or backup ADPAC for the service line Arrange EC&R meetings, including participants and room arrangements Obtain any necessary patient information for providing care Perform timekeeping functions for all assigned EC&R staff Responsible for preparing 2237s and 1358s for all assigned EC&R programs Completes GSA Fleet reservations for NWI PMRS Leadership Team Completes meeting minutes for monthly staff meetings at NWI sites for PMRS Leadership team Oversees budgetary and fiscal control points for PMRS team Work Schedule: Monday - Friday, 7:30am - 4:00pm (work hours may be further discussed during interview) Position Description Title/PD#: Program Support Assistant/PD70176A Physical Requirements: The work is mostly of a sedentary nature with some lifting of light boxes required. Driving to alternate sites within the VISN 23 boundaries may be required.

Requirements

• You must be a U.S. citizen to apply for this job
• Subject to a background/suitability investigation
• May serve a probationary period
• Selective Service Registration is required for males born after 12/31/1959
• A complete application package; Resume, Transcripts, etc.
• Selected applicants will be required to complete an online onboarding process
• Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement. GS-06 grade level: One year of specialized experience (equivalent to the GS-05 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes:Experience in gathering program data to prepare reports; Utilizing oral and written communication to convey statements of fact and/or provide assistance; Answering and routing telephone calls as appropriate; Scheduling meetings and appointments. There is no educational substitution for the GS-06 level. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

There is no educational substitution for this grade level.

Contacts

• Address VA Nebraska-Western Iowa HCS - Omaha 4101 Woolworth Avenue Omaha, NE 68105 US
• Name: Timothy Ries
• Phone: 605-336-3230 X7700
• Email: [email protected]