Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Human Resources Management located in Washington D.C.

Duties

In this Mission Support Specialist position, you will strengthen the Division's ability to protect the homeland by becoming a valuable member of a team of administrative professionals. As a member of the team, you will use your expertise in administration and human resources to provide technical and advisory services to US Customs and Border Protection Management. This position starts at a salary of $64,957.00 (GS-9, Step 1) to $84,441.00 (GS-9, Step 10) with promotion potential to $84,441 (GS-12 Step 10). GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position.Please visit this link to view special pay rate charts. Duties: Typical duties you will perform in this position are: Implementing, coordinating, and/or overseeing a variety of program activities impacting the Division. Supporting the development and evaluation of operations functions such as screening emails, direct inquiries, taskings, human capital, and development of internal Division procedures to support National Programs Division. Providing administrative support services to NPD management relating to the application of planning systems and management programs specific to retirement and benefits, workers' compensation, and medical and fitness branch to meet the mission requirements of the Division. Maintaining overall control of the director's schedule. Assisting Director with preparing for meetings with senior leadership, labor unions, program offices, and other government agencies as required.

Requirements

Qualifications

Experience: You qualify for the GS-09 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Establishing priorities, identifying facts, organizing pertinent precedents, applying them to current situations, and providing completed staff work in the form of advice, guidance, integrated work plans, proposed courses of action, and documents ready for signature. Working proficiency with standard computer tools (i.e. Microsoft Office Suite) to develop and maintain various electronic files and create staffing reports, word processing documents, PowerPoint presentations, and spreadsheets. Communicating both orally and in writing with all levels of management and employees, and the ability to display well-balanced, accurate judgement. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Education Substitution: Successfully completed two or more years of full-time graduate education or a master's (or higher) degree from an accredited college or university or an LL.B. or J.D. I understand that I am required to submit proof of my claim. Combining Education and Experience: Have a combination of successfully completed graduate education and experience as described above, the total of which equals 100% (please see the Qualifications section of this announcement for more information). I understand that I am required to submit proof of my educational claim. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 11/20/2023. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For more information visit this link. Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government Agency Career Transition Assistance Program (CTAP) Eligibles: If you have never worked for the federal government, you are not CTAP eligible. View information about CTAP eligibilityon OPM's Career Transition Resources website. You must submit the supporting documents listed under the Required Documents section of this announcement Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment: Position title Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee) Agency Beginning and ending dates of appointment If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here. You may be asked to provide a copy of your recent performance appraisal and/or incentive awards.

Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Contacts

• Address Office of Human Resources Management Please read entire announcement Please apply online Washington, DC 20229 US
• Name: CBP Hiring Center
• Phone: 952-857-2932
• Email: [email protected]