This position is located at US Mint,Headquarters-Office of the Dir/SALES DIV/SALES OPERATIONS BR. As a Retail Sales and Convention Specialist, you will be supporting the Division by providing customer service analysis, and/or SaM product sales and program assistance.

Duties

The following are the duties of this position at the GS-13. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position. Completes top-tier customer service operations, assistance, and analysis; vendor monitoring; support for the Mint headquarters kiosk and external sales events; oversight of external physical inventories; and/or sales outreach Responsible to assist in all merchandising and retail sales functions, including product setup and launch, inventory planning, control, and accountability Systematically collects, analyzes and interprets numismatic marketing data Performs complex marketing planning and analysis, and associated functions that address critical agency priorities and objectives and strategic plans Develops and implements significant program strategies

Requirements

Qualifications

You must meet the following requirements within 14 days of the closing date of this announcement. Specialized Experience: For the GS-13, you must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-12grade level in the Federal service. Specialized experience for this position includes: -Implements retail operational standard operating procedures; and -Develops long and short-range retail sale operational plans; and -Evaluates effectiveness through retail sales program for attainment of agency goals; and -Develops sales, promotional and merchandising strategies, brochures and pamphlets; and -Experience participating in sales conventions to promote products and/or programs. Specialized Experience: For the GS-12, you must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-11grade level in the Federal service. Specialized experience for this position includes: -Implements retail operational standard operating procedures; and -Develops sales, promotional and merchandising strategies, brochures and pamphlets; and -Experience participating in sales conventions to promote products and/or programs. In addition to the above requirements, you must meet the following time-in-grade requirement, if applicable: For the GS-13 you must have been at the GS-12level for 52 weeks. For the GS-12 you must have been at the GS-11level for 52 weeks.

Education

This job does not have an education qualification requirement.

Contacts

• Address Headquarters-Office of the Dir/SALES DIV/SALES OPERATIONS BR Administrative Resource Center Parkersburg, WV 26101 US
• Name: Applicant Call Center
• Phone: 304-480-7300
• Email: [email protected]