The incumbent serves as a Division Program Manager of the Outpatient Mental Health Clinic (MHC) at the Captain James A. Lovell Federal Health Care Center (JALFHCC). This role is one of six program managers of the MHC that ensures adherence to VA and DOD policies and regulations, ensuring that Evidence Based Treatments and other state of the science treatments are being offered, quality patient centered care is delivered, and resources are being managed efficiently and effectively.

Duties

The following are the functions of this position: Maintain administrative responsibility and oversight of all clinical and administrative disciplines working in the areas which report to the individual. Promote security clearance processing for staff. Complete performance appraisals for immediate supervisees across all disciplines. Foster interdisciplinary relationships, as well as, professional and educational development. Promote problem resolution and support staff to optimize quality services and individual productivity. Work closely with fellow managers in the FHCC Mental Health Clinic on issues related to hiring decisions, clinical team make up, division of resources, staffing, training, as well as, other administrative duties and responsibilities. Act as a point of reference providing clinical and professional guidance for clinical staff under his/her authority. This will include, but is not limited to, training, documentation, process workflow and other functionality regarding necessary to clinical systems. Work closely with FHCC staff to ensure that the highest standards of quality and service are maintained. Serve as a liaison between patients, staff, and other departments and services. Have proven communication skills (written and verbal), team-building skills, and proven ability to promote morale and teamwork. They will have a general knowledge of military and civilian personnel management procedures and VA performance appraisals Provide input in planning, budget, mission, operational planning, and policy development. Assumes a leadership role in resolving highly complex ethical issues that have an impact upon the health care delivery system and/or the consumer within the organization and/or the community. Demonstrates a commitment to Equal Employment Opportunity (EEO) principles and applies EEO principles in all decisions, such as hiring practices. Promotes a practice environment that empowers staff to provide compassionate and efficient care. Manages resources (financial, human, material and/or informational) in a manner which applies professional standards of practice in the most effective, efficient method resulting in favorable outcomes. Ensures staff complies with infection control practices, such as, hand washing and wearing of appropriate personal protective equipment. Demonstrates safe work practices. Complies with safety rules and regulations for safe job performance and fire protection. Ensures that staff practice safe body mechanics, uses mechanical devices, and/or requests help when needed in moving, lifting, or turning patients to prevent injury to patient, self or others. Encourages prompt reporting of all accidents and reporting of unsafe or unhealthy environmental situations/conditions. Corrects safety hazards promptly. Conserves resources effectively by using supplies and equipment in a responsible manner. Ensure employees follow appropriate standard operating procedures related to the equipment, devices, and work practices that impact or have the potential to impact the environment. Processes to support evidence-based clinical and administrative practice. Complete psychosocial assessments and utilize evidence based psychotherapies. They will develop and implement treatment plans while functioning as a member of the FHCC Medical staff with full clinical privileges, assuming responsibility for his/her clinical assessments, patient care decisions and documentation. Work Schedule: Monday-Friday, 0800-1630 Telework: Available 1-2 days per pay period Virtual: This is not a virtual position. Functional Statement #: 000000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education. Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work. Licensure. Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. Current state requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid/. Exception. VHA may waive the licensure or certification requirement for persons who are otherwise qualified, pending completion of state prerequisites for licensure/certification examinations. This exception only applies at the GS-9 grade level. For the GS-11 grade level and above, the candidate must be licensed or certified. At the time of appointment, the supervisor, chief social work or social work executive will provide the unlicensed/uncertified social worker with the written requirements for licensure or certification, including the time by which the license or certification must be obtained and the consequences for not becoming licensed or certified by the deadline. English Language Proficiency. Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f). May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: Supervisory Social Worker, GS-13 Experience/Education. One year of experience equivalent to the GS-12 grade level. Experience must demonstrate possession of advanced practice skills in a specialty area or in administration demonstrating progressively more professional competency and judgment. Candidate may have certification or other post-master's degree training from a nationally recognized professional organization or university License/ Certification. Individuals assigned as supervisory social workers must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure. Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate all of the following KSAs: Ability to independently organize work, set priorities, and meet multiple deadlines. Skill in a range of supervisory duties which includes clinical supervision, consultation, negotiation with other departments and quality improvement. Ability to ensure provision of clinical social work services by supervised social workers. Ability to delegate authority, manage priorities, coordinate work, and follow up on pending issues to complete duties in an accurate and timely fashion. Ability to analyze organizational and operational problems, develop and implement solutions that result in efficient operations, and use data effectively to manage workload, quality, performance, and productivity within the service. (f) Ability to provide staff training and development. References: VA HANDBOOK 5005/120 PART II APPENDIX G39 The full performance level of this vacancy is GS-13.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Captain James A Lovell Federal Health Care Center 3001 Green Bay Road North Chicago, IL 60064 US
• Name: Jessica Thompson
• Phone: 757-722-9961
• Email: [email protected]