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Duties

WHAT IS THE RPO - Return Preparer OfficeDIVISION? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Vacancies will be filled in the following specialty areas: Return Preparer Office, Enrolled Agent Policy and management, Practitioner Enrollment. The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Processes administrative cases requiring the performance of multi-faceted actions, such as research, investigation and analysis of pertinent data, laws, and regulations. Examines, reviews, and verifies various documents, including applications, registrations, affidavits and other legal and administrative papers. Ensures that legal forms and documents are prepared in compliance with appropriate laws and regulations, as well as, established policies and procedures. Reviews various investigative reports for evaluation and determination of non-compliance. Independently reviews and analyzes complex non-routine applications, and conducts audits/research of individual case files to determine accuracy and/or resolve inconsistencies. Establishes, updates, and maintains casework file folders in accordance with regulatory guidelines and established office procedures. Reconciles case history utilizing various inventory systems and programs.

Requirements

Qualifications

Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement: SPECIALIZED EXPERIENCE: GS-06 You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-05 grade level in the Federal service. Specialized experience for this position includes: Experience with applicable Federal laws and agency regulations governing the resolution of case processing and other administrative matters, sufficient to examine, review, and verify various legal and administrative documents and review investigative reports for evaluation of non-compliance. Experience with basic research techniques used to extract and compile data from files in order to make appropriate comparisons; Oral and written communications techniques to be able to handle inquiries and complaints, as well as provide legal and administrative information. SPECIALIZED EXPERIENCE: GS-07 You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-06 grade level in the Federal service. Specialized experience for this position includes: Experience with applicable Federal laws and agency regulations governing the resolution of case processing and other administrative matters, sufficient to examine, review, and verify various legal and administrative documents and review investigative reports for evaluation and determination of non-compliance and conduct audits/research of individual case files to determine accuracy and resolve inconsistencies. Experience with research techniques used to extract and compile data from files in order to make appropriate comparisons and develop recommendations; Oral and written communications techniques to be able to handle inquiries and complaints, as well as provide legal and administrative information. This is generally demonstrated by assignments where you received and answered routine/non-complex written and verbal requests for information concerning legal transactions under review by the office, provided status of these transactions under consideration, reasons for exclusions, procedures involved in the approval process, and answers to other general questions. AND MEET TIME IN GRADE (TIG) REQUIREMENT: You must meet applicable TIG requirements to be considered eligible. To meet TIG for positions above the GS-05 grade level, you must have served at least one year (52 weeks) at the next lower grade (or equivalent) in the normal line of progression for the position you are applying to. Advancement to positions up to GS-05 is permitted if the position to be filled is no more than two grades above the lowest grade held within the preceding 52 weeks. AND TIME AFTER COMPETITIVE APPOINTMENT: By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens". For more information on qualifications please refer to OPM's Qualifications Standards.

Education

A copy of your transcripts or equivalent documentation is required for positions with an education requirement, or if you are qualifying based on education or a combination of education and experience. An official transcript will be required if you are selected. If the position has specific education requirements and you currently hold, or have previously held, a position in the same job series with the IRS, there is no need to submit a transcript or equivalent at this time. Applicants are encouraged, but are not required, to submit an SF-50 documenting experience in a specific series.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions.

Contacts

• Address RPO 1111 Constitution Ave NW Washington, DC 20224 US
• Name: (ERC) Employee Resource Center
• Phone: 866-743-5748