The primary purpose of the Program Analyst in the Quality, Safety & Value Department of the Veterans Administration West New York Health System (VAWNYHS) in Buffalo, NY is to improve the quality, efficiency, and effectiveness of health care by integrating clinical and information processes necessary to achieve successful program management throughout the VAWNYHS.

Duties

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Retrieves raw data required for analysis from multiple data sources including Corporate Data Warehouse (CDW), online analytical processing applications (OLAP\Pyramid Analytics), MS Access, VISTA reports, Fileman and various other reporting tools available through the national Veteran Support Service Center (VSSC); Experience with MS Access, coding, Structured Query Language (SQL) and other methods of querying a database; Validate data for accuracy, completeness, consistency, and uniformity; Data wrangling techniques will be applied to transform and combine data of disparate formats and sources into an appropriate design required for downstream analytics; Maintain and troubleshoot, as needed, existing MS Access databases supporting various processes including but not limited to Peer Review, Audiology, HIMS, Patient Advocate, Patient Safety, and others throughout the facility; Exercise, initiate, and collaborate effectively with major stakeholders including leadership, project/program managers and others to transform raw data into critical actionable information and knowledge that can be used to make sound organizational decisions; Reports WNYHS Strategic Analysis for Information and Learning Data quarterly to monitor the best use of the limited resources within the VA. Work Schedule: Monday through Friday from 7:30am - 4:00pm Recruitment & Relocation Incentives: Not authorized. Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Financial Disclosure Report: Not Required

Requirements

Qualifications

GS-12 Grade Level: This position includes Selective Placement Factors (skill, knowledge, ability or other worker characteristic basic to - and essential for - satisfactory performance of the job). Selective Placement Factors are a prerequisite to appointment and represent minimum requirements for a position. Applicants who do not meet it are ineligible for further consideration. The Selective Placement Factors for this position are: Experience utilizing qualitative and/ or quantitative methods for the assessment and improvement of programs at a large, complex medical facility to include demonstrated experience in assessing data to identify, quantify and resolve organizational problems. Experience with maintaining and troubleshooting Microsoft Access and coding knowledge and experience with Structures Query Language (SQL) or other methods of querying a database. AND Specialized Experience: least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-11) in the Federal Service that has given me the particular knowledge, skills and abilities required to successfully perform the duties of this position, and that is typically in or related to the work of the position to be filled. Specialized experience includes data retrieval which requires experience with Microsoft Access and coding knowledge and experience with Structured Query Language (SQL) or other methods of querying a database; identifies and analyzes problems; uses sound reasoning to arrive at conclusions; finds alternative solutions to complex problems; distinguishes between relevant and irrelevant information to make logical judgements; experience with methods, techniques, and tools used to analyze program, organizational, and mission performance which includes methods that deliver key performance information (for example, comparative, trend, diagnostic). NOTE: Applicants wishing to receive credit for such experience must clearly indicate the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. A Quality Ranking Factor* has been requested by the facility to help determine which of the basically qualified applicants are likely to be better qualified for a position. The quality ranking factor for this position is: Identifies and analyzes problems; uses sound reasoning to arrive at conclusions; finds alternative solutions to complex problems; distinguishes between relevant and irrelevant information to make logical judgements. Knowledge of the methods, techniques, and tools used to analyze program, organizational, and mission performance; includes methods that deliver key performance information (for example, comparative, trend, diagnostic). Evaluates, processes and makes recommendations for effective organizational changes directly to the facility leadership. *Quality Ranking Factors are skills, knowledge, abilities, or other worker characteristics which could be expected to result in superior performance on the job. Quality ranking factors will not be used for screening, but may be used as ranking criteria. Applicants with higher proficiency levels may rank above those with lower proficiency levels on a quality ranking factor. You will be rated on the following Competencies as part of the assessment questionnaire for this position: Analysis and Problem SolvingAnalytical ThinkingCost-Benefit AnalysisOrganizational Performance AnalysisProblem SolvingQuality Ranking FactorSelective Placement Factor IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required. May require periods of walking, standing, bending or climbing and employees may carry light items such as books, instruments, laptops and similar items. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address VA Western New York Healthcare System 3495 Bailey Avenue Buffalo, NY 14215 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]