About the Position This Medical Support Assistant (Office Automation) is located at Naval Health Clinic, Quantico. This is a Direct Hire Solicitation

Duties

Develop, and/or implements policies and procedures for front desk operations. Resolve scheduling and appointment problems. Communicate the organization's strategic plan, mission, vision, and values to the team. Run recurring and special reports within automated systems to provide quantitative data upon which to base operational decisions. Generate data on a daily, weekly, monthly, and on demand basis to identify trends impacting on appointment availability. Receive all telephone calls and visitors to the department. Read and interprets the referring consults, doctors' notes and/or drug treatment protocol in order to select and schedule the appropriate tests. Maintain the clinic patient appointment schedule for physicians.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position has a mandatory seasonal influenza vaccination requirement and is therefore subject to annual seasonal influenza vaccinations.
• This position requires the incumbent to have tuberculosis testing.
• This position is subject to a pre-employment drug screening, and random testing thereafter, to include testing based on reasonable suspicion and testing due to direct involvement with an on-duty accident.
• This

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes utilizing medical and non-medical automated systems; scheduling appointments for patients and/or customers; resolving clinical problems in accordance with approved standard operating procedures; preparing reports; and maintaining patient records in accordance with regulatory guidance. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-05). Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. Proficiency Required:This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address JT-DHA-DD83DS DHA NCR MKT-NHC QUANTICO DO NOT MAIL Quantico, VA 22134 US
• Name: Army Applicant Help Desk