The Program Support Assistant is located in the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), at the VA Loma Linda Healthcare System in the Medical Service. The primary purpose of the Resident/Medical Student Coordinator is to provides the necessary and vital oversight for the training and compliance documentation for the Medicine Service.

Duties

The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define "who we are," our culture, and how we care for Veterans, their families and other beneficiaries. The Values are Integrity, Commitment, Advocacy, Respect and Excellence ("I CARE"). As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities and leadership positions at your fingertips. The major duties and responsibilities include, but are not limited to: Tracks documentation compliance, to ensure all notes / reports are completed within medical center guidelines. Coordinates resident and medical student schedules, ensures that training and access to computer programs is appropriately authorized and training occurs in a timely / efficient manner to facilitate the goals of the service. Serves as the Automated Data Processing Application Coordinator (ADPAC) for Medicine Services and manages various data basis for the service. Performs the following types of duties: edits / composes letters and reports, reviews correspondence for accuracy and completeness, develops standard or form letters and replies to inquiries. Screens all calls and visitors, answering most questions and completing most business involving established policy or routine matters without referring people to the supervisor. Provides general office supplies and equipment support services such as obtaining standard office supplies and services, procuring or justifying the full range of office services. Serves as a liaison for Personnel Security Verification (PIV) processes and or serves as Personnel Security Verification Sponsor. Performs timekeeping for assigned Time and Leave (T&L's) and provide backup timekeeping coverage for other T&Ls. Serves as one of the Talent Management System (TMS) Coordinator for the service, allowing him/her to assign and approve training, as necessary. Establishes and maintains ongoing relationships / communication with Loma Linda University Medical Center School of Medicine and other training teaching institutions. Work Schedule: Monday Through Friday, 8:00 am to 4:30 pm Position Description Title/PD#: Program Support Assistant/PD10914O Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required Physical Requirements: The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, books, small parts; etc. The employee must be able to operate a phone, computer and be competent with several different computer systems including but not limited to VISTA, scheduling packages, CPRS, Microsoft office, Excel etc.

Requirements

• You must be a U.S. citizen to apply for this job
• Subject to a background/suitability investigation
• May serve a probationary period
• Selective Service Registration is required for males born after 12/31/1959
• A complete application package; Resume, Transcripts, etc.
• Selected applicants will be required to complete an online onboarding process
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement. GS-06 grade level: One year of specialized experience (equivalent to the GS-05 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: security information, computer documentations, training methods, resident clinics, medicine specialty services, medical terminology, and medical record information system. You will be rated on the following competencies for this position: Administration and ManagementCommunicationComputer SkillsTechnical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Jerry L Pettis Memorial Veterans Hospital 11201 Benton Street Loma Linda, CA 92357 US
• Name: Tracy Spencer
• Phone: (813) 893-3770
• Email: [email protected]