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Are you looking for a GUEST SERVICES REPRESENTATIVE? We suggest you consider a direct vacancy at Air Force Materiel Command in Hill AFB. The page displays the terms, salary level, and employer contacts Air Force Materiel Command person

Job opening: GUEST SERVICES REPRESENTATIVE

Salary: $16 - 17 per hour
State: UT
Published at: Oct 31 2023
Employment Type: Part-time
About the position: This position will be assigned to the Mountain View Inn at Hill AFB. This is a Regular Part Time (RPT) position with a guaranteed minimum of 25 hours weekly, and with benefits (medical, dental, life insurance, retirement, 401(k), and annual/sick leave)

Duties

Receives and confirms room reservations by letter, telephone, email, or personal contact. Registers and assigns rooms to guests, makes and issues room keys, and may escort guests to rooms as needed. Ensures that only authorized patrons use government-sponsored quarters. Calculates and posts charges to patrons' accounts and balances totals with control records. Accepts payment, makes change, and presents departing guest's checkout statements. Prepares and safeguards cash receipts, prepares daily cashier's report, daily activity report, and may prepare consolidated daily activity report. Maintains current checkout list. Maintains and sells sundry sales items to patrons. Maintains a professional appearance and demeanor at all times. Ensures required information is received from guest and entered into guest folio. Prints backup reports from property management system. Ensures housekeeping status of rooms is updated. Records and notifies appropriate person/organization of maintenance problems reported by guests. Ensure front desk area and lobby remains clean. Process Night Audit procedures and close credit cards nightly. Maintains the lost and found program. Ensures that customer service is the first priority. Performs other related duties as assigned. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12190965

Requirements

  • This position requires the incumbent to complete a background investigation with favorable results.
  • This position has been identified as a Test Designated Position (TDP). The incumbent of this position will be subject to and must consent to a pre-employment and random drug testing.
  • Must have valid driver's license and good driving record.
  • Satisfactorily complete a pre-employment physical is required.
  • The incumbent must be able to work a shift schedule that may include weekends and holidays.
  • Must meet state and legal age requirement for sale of alcoholic beverages

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 11/07/2023 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Applicant must have experience in general clerical or cashier work of any kind in which the applicant has demonstrated ability to perform satisfactorily in handling multiple tasks and providing quality customer service. Experience must have demonstrated the ability to resolve common arithmetic problems, and to make change when receiving payment from customers. Must be able to read, speak, and write English. Must meet state and legal age requirement for sale of alcoholic beverages. The incumbent must be able to work a regular or rotating schedule that may include day, swing, after hour on call, weekends, and holidays. Must be able to satisfactorily complete a National Agency Check with Inquiries (NACI). Must possess a valid motor vehicle operator's license. This position has been identified as a Test Designated Position (TDP). The incumbent of this position will be subject to and must consent to a pre-employment and random drug testing.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Contacts

  • Address Hill Community Services Flight 75 FSS/FSCN, 5837 D Ave. Bldg 150, Room 25 Hill AFB, UT 84056-5000 US
  • Name: Hill NAF HR Office
  • Email: [email protected]

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