Job opening: Office Support Assistant (Office Automation)
Salary: $42 541 - 61 454 per year
Published at: Oct 31 2023
Employment Type: Full-time
About the Position: This position is located with the U.S. Army Research and Development Center (ERDC), Coastal and Hydraulics Laboratory, Flood and Storm Protection Division, Coastal Observation and Analysis Branch (COAB) and is located at the Field Research Facility (FRF) in Duck, North Carolina. https://www.erdc.usace.army.mil/Locations/CHL/FRF/
Duties
Provide customer service and communicate clearly and interact via face-to-face, telephone, email, and other modes of communication. Respond to phone, fax, email, and other correspondence.
Organize and prepare approval material for processes such as conferences, official correspondence, training, foreign visitors, and foreign travel as required.
You will prepare, process, and post travel orders, government vehicle requests, and travel vouchers for Branch staff.
Pull reports and verify time and attendance using the automated Corps of Engineers Financial Management System (CEFMS), ensuring availability of funds, creating labor codes and ensuring accurate timekeeping and leave reporting by staff.
Maintain leave, travel, and telework status of all branch members on a shared calendar. Help maintain conference room and operational calendars.
You will also use Microsoft Outlook and Teams, and/or other similar tools, to coordinate and schedule branch activities, meetings, activities as required.
Maintain branch files as required by applicable regulations. You will format, print, route and mail documents and correspondence as requested.
Maintain a government purchase card to support branch purchasing needs. You will use automated Purchase Request and Commitments (PRandC's) to order supplies.
Complete all training requirements required of the position and its responsibilities by the communicated deadlines.
Requirements
- Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
- This position has a Temporary Duty (TDY) or business travel requirement of 10% of the time.
- Appointment to this position is subject to a one year probationary period unless the appointee has previously met the requirements as described in 5 CFR Part 315.
Qualifications
Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities.
Current Department of Army Civilian EmployeesCurrent Department of Defense (DOD) Civilian Employee (non-Army)Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel WorkforceInteragency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Non-Department of Defense (DoD) TransferOffice of Personnel Management (OPM) Interchange Agreement EligiblePeople with Disabilities, Schedule APriority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference EligibleReinstatementVeterans Employment Opportunity Act (VEOA) of 1998
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.
Specialized Experience: One year of specialized experience which includes preparing written correspondence, making travel arrangements, and using automated systems to prepare reports, presentation and spreadsheets. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service DK-2 (GS-05).
Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.
Proficiency Required: This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.
You will be evaluated on the basis of your level of competency in the following areas:
Computer SkillsCustomer Service (Clerical/Technical)Manages and Organizes InformationManages ResourcesWriting
Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-5)
This announcement MAY be used to fill like vacancies six months from the closing date.
All qualification requirements must be met by the closing date of this announcement.
This position is covered by the Science and Technology Laboratory Personnel Management Demonstration Project at the DK-0303-3 (equivalent to GS-6 to GS-7). In accordance with the Federal Register Vol. 63, No. 57, dated March 25, 1998, an employee of the Laboratory Demonstration project must have a current average performance score of 2.5 or above in order to be selected for promotion. All applicants currently employed under a Laboratory Demonstration Project must include their most recent performance appraisal score as part of their electronic resume. If you are a Lab Demo employee submitting your resume for the first time, or if you have previously submitted your resume without your most recent score, you must submit your resume now with the following statement to be included in the section on your training: Current Performance Rating 2.5.
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Education
FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit:
http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html
Contacts
- Address RG-W03GAA US ARMY ENGR RESEARCH AND DEVELOPMT CTR
DO NOT MAIL
Vicksburg, MS 39183
US
- Name: Army Applicant Help Desk
- Email: [email protected]
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